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PM97694: TM1 SERVER HANGS ON STOP

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When stopping TM1 via Windows Services, it frequently (not
    always) hangs at 'stopping' and the tm1sd.exe must be killed
    manually to proceed.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgraded to TM1 10.2 FP1                                     *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM97694

  • Reported component name

    TM1 SERVER

  • Reported component ID

    5724W49SE

  • Reported release

    A20

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-09-24

  • Closed date

    2013-12-24

  • Last modified date

    2013-12-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 SERVER

  • Fixed component ID

    5724W49SE

Applicable component levels

  • RA20 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Server

Software version: 10.2

Reference #: PM97694

Modified date: 24 December 2013