PM97420: 10.2 - COGNOS INSIGHT IMPORT FROM PACKAGE CAUSES INTERNAL SERVER ERROR (500)

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APAR status

  • Closed as program error.

Error description

  • When trying to import into Cognos Insight from a Cognos 10.2 BI
    environment the following error occurs:??500 - Internal server
    error.There is a problem with the resource you are looking for,
    and it cannot be displayed??Occurs with SAP packages only, other
    packages load without issue.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Fix Pack 3  *
    *  or upgrade to IBM Cognos Business Intelligence 10.2.1 Fix   *
    * Pack 3                                                       *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM97420

  • Reported component name

    COG INSIGHT

  • Reported component ID

    5725F6400

  • Reported release

    A20

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-09-19

  • Closed date

    2014-04-30

  • Last modified date

    2014-06-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG INSIGHT

  • Fixed component ID

    5725F6400

Applicable component levels

  • RA20 PSN

       UP



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Document information


More support for:

Cognos Insight

Software version:

10.2

Reference #:

PM97420

Modified date:

2014-06-20

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