PM97153: EmailRelay IC does not instruction customers to increase the multiline text length

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • EmailRelay IC does not instruction customers to increase the
    multiline text length
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The email generated by ClearQuest using EmailPlus and
    EmailRelay setup in PostOffice or SMTP Relay mode may fail
    to be sent due to the email exceeding the default limit of
    2000 characters that is set by ClearQuest OSLC.
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.3.
    
    The ClearQuest Information Center has been updated to
    explain how to increase the limit.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM97153

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-09-16

  • Closed date

    2014-03-25

  • Last modified date

    2014-03-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R800 PSN

       UP



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Document information


More support for:

Rational ClearQuest

Software version:

8.0.0.0

Reference #:

PM97153

Modified date:

2014-03-25

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