PM94479: Error during the 'Create Extension System Domains Project Areas'installation phase

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Environment:
    - Microsoft Windows Server 2008
        - Product: Rational Software Architect for Design Management
    4.0.2
    
    Reproducible: Y
    
    Error description:
    When you try to install DM, the installation finalization fails
    with the following message:
    
    'An error occurred while trying to perform the operation. Please
    see the error message at the top of this page for more
    information'
    I happens while finalizing DM, specifically during the phase
    Create Extension System Domains Project Areas (see image
    attached FireBugConsoleHeadersInstallOtherSystDomains.jpg) .
    This process took 30 mins.
    
    Workaround:
    Waiting sometime after the error, restart the server and rerun
    the setup.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Error during the "Create Extension System Domains Project
    Areas" installation phase
    

Problem conclusion

  • Fixed in 4.0.5
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM94479

  • Reported component name

    RSA DESIGN MANA

  • Reported component ID

    5725D7900

  • Reported release

    401

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-05

  • Closed date

    2013-12-13

  • Last modified date

    2013-12-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RSA DESIGN MANA

  • Fixed component ID

    5725D7900

Applicable component levels

  • R401 PSN

       UP



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Document information


More support for:

Rational Software Architect Design Manager

Software version:

4.0.1

Reference #:

PM94479

Modified date:

2013-12-13

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