PM93570: DATES IN LOG ANALSIS IN TEP ARE INCORRECT.

7.1.0.3-TIV-ITCAMAD-IF0008: ITCAM for Application Diagnostics V7.1 FP3 IF8
IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 fixes

APAR status

• Closed as program error.

Error description

• The dates in the TEP for Log Analysis do not have the correct
  year.
  
  The problem is due to the use of en_GB locale in
  WebSphere
  server. Basically these properties show up in native_stderr.log:
      <vmarg name="-Duser.language=en" />
      <vmarg name="-Duser.region=GB" />
  
  and DC log shows :
   [Default locale country: GB, display country: United Kingdom]
  
  So WAS is producing dates in dd/mm/yy format, but on TEMA side
  the fist
  locale that is tried is en_PL which is trying to parse the date
  with
  mm/dd/yy format. For some reason, JAVA date parsing doesn't
  generate
  exception when it is encountering month number bigger than 12,
  it just
  appears to increment the year (to 2014) and subtract 12 from the
  month
  number. This abnormal java behavior prevents TEMA from trying
  the next
  probable locale.
  
  Users effected:
  All ITCAM TEP users
  

Local fix

• n/a
  

Problem summary

• Currently the potential locales and the order in which they are
  tried is determined programmatically by Data Collector.
  In some cases Data Collector is not able to produce the correct
  order of potential locales
  so this fix gives the user the ability to specify the preferred
  locale name for log analysis processing.
  

Problem conclusion

• If it is determined that the dates in Log Analysis workspace are
  not correct, please specify the following property in
  toolkit_global_custom.properties file in  runtime/custom
  directory:
  com.ibm.tivoli.itcam.log.analysis.prefer.locale=<locale_name>
  
  for example:
  com.ibm.tivoli.itcam.log.analysis.prefer.locale=en_GB
  
  The user-supplied locale name will be validated against the list
  of available locales and only the valid locale name will be
  accepted as preferred.
  If the user-supplied locale name is determined to be invalid
  then a warning message will be issued to the regular DC log
  file.
  
  The value of the preferred locale should normally match the
  locale that WebSphere is using.
  
  The fix for this APAR is contained in the following maintenance
  package:
  
    | interim fix | 7.1.0.3-TIV-ITCAMAD-IF0008
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TCAM AD WAS TEM

• Fixed component ID

  5724Y92WD

Applicable component levels

• R710 PSY

     UP