PM93403: Monitoring events lost when DC disconnects from Managing server.

7.1.0.3-TIV-ITCAMAD-IF0008: ITCAM for Application Diagnostics V7.1 FP3 IF8
ITCAM for J2EE V7.1.1 Fixes
IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 fixes

APAR status

• Closed as program error.

Error description

• In the TEP for Web Applications workspace/view there is a
  request count
  attribute/column.  When the customer executes some test soap
  requests we
  sees a count of 5. Then customer goes to the MS/VE and views the
  group
  activity and is looking at the # of Requests and the value
  doesn't match
  what he sees in the TEP.  And the total # of requests last hour
  is small.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:
  *
  * Potentially all ITCAM users who use the Managing server
  * to monitor their applications.
  *
  ****************************************************************
  *
  * PROBLEM DESCRIPTION:
  *
  * When the publish server component of the managing server
  * disconnects from the ITCAM Data Collector, a few monitoring
  * events that were in the process of transmission used to be
  * discarded.  This caused some missed events when monitoring
  * individual transactions.
  *
  * This was done by design, as normally in a production
  * environment a very small number of dropped transaction
  * will not have a considerable effect on hundreds of
  * transactions during the infrequent cases of socket
  * connection drops.  However, when only a few transactions are
  * being monitored, this will be noticed.  A small penalty was
  * being avoided to buffer these events with this design.
  *
  ****************************************************************
  

Problem conclusion

• This APAR optimzes the storage penalty and sends them when
  the Data Collector reconnects back to the Managing server.
  
  The fix for this APAR is contained in the following maintenance
  package:
  
    | interim fix | 7.1.0.3-TIV-ITCAMAD-IF0008
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITCAM WAS DIST

• Fixed component ID

  5724L6200

Applicable component levels

• R710 PSY

     UP