PM92690: CTE hangs when trying to connect from a resource under a view

APAR status

• Closed as program error.

Error description

• Connecting to an IBM Rational CCRC WAN Server from any resource
  under a loaded view will result in a hang IBM Rational ClearTeam
  Explorer IDE.  The connection will never be made and the
  application will need to be killed and restarted.
  
  The Connect option is available when a right-click is done on a
  file or directory element.  When attempting to connect to a CCRC
  WAN Server by way of this hangs CTE.
  
  Workaround:
  Only choose the Connect option from the ClearCase drop-down
  menu, a CCRC web view, My Views, or the ClearCase server.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of IBM Rational ClearTeam Explorer.                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Going into the views tree under the "My Views" node and      *
  * connecting to the server after selecting an arbitrary        *
  * artifact appears to hang on connect.                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Not able to reproduce this issue using ClearCase versions
  8.0.0.9  8.0.1.2
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CC CHG MGMT SOL

• Fixed component ID

  5724G3400

Applicable component levels

• R800 PSY

     UP

• R801 PSY

     UP