PM92690: CTE hangs when trying to connect from a resource under a view

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APAR status

  • Closed as program error.

Error description

  • Connecting to an IBM Rational CCRC WAN Server from any resource
    under a loaded view will result in a hang IBM Rational ClearTeam
    Explorer IDE.  The connection will never be made and the
    application will need to be killed and restarted.
    
    The Connect option is available when a right-click is done on a
    file or directory element.  When attempting to connect to a CCRC
    WAN Server by way of this hangs CTE.
    
    Workaround:
    Only choose the Connect option from the ClearCase drop-down
    menu, a CCRC web view, My Views, or the ClearCase server.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of IBM Rational ClearTeam Explorer.                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Going into the views tree under the "My Views" node and      *
    * connecting to the server after selecting an arbitrary        *
    * artifact appears to hang on connect.                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Not able to reproduce this issue using ClearCase versions
    8.0.0.9  8.0.1.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM92690

  • Reported component name

    CC CHG MGMT SOL

  • Reported component ID

    5724G3400

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-07-10

  • Closed date

    2013-12-16

  • Last modified date

    2013-12-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CC CHG MGMT SOL

  • Fixed component ID

    5724G3400

Applicable component levels

  • R800 PSY

       UP

  • R801 PSY

       UP



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Document information


More support for:

Rational ClearCase Change Management Solution

Software version:

800

Reference #:

PM92690

Modified date:

2013-12-18

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