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PM91373: UNABLE TO CHANGE SERVICE ACCOUNT FOR TM1 APPLICATIONS SERVER

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • If the service account for TM1 Applications Server is changed to
    a local admin account, it seems to work fine as long as the
    service is only stopped/started via the Services window.  If it
    is started in Cognos Configuration the service account reverts
    back to local system.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please upgrade to IBM Cognos TM1 10.2 FP1                    *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM91373

  • Reported component name

    TM1 APPLICATION

  • Reported component ID

    5724W49TC

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-06-19

  • Closed date

    2014-01-06

  • Last modified date

    2014-01-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 APPLICATION

  • Fixed component ID

    5724W49TC

Applicable component levels

  • RA20 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Contributor

Software version: 10.1.1

Reference #: PM91373

Modified date: 06 January 2014