PM91080: BIBUSTKSERVERMAIN PROCESS CRASHES WHEN RUNNING AN AUDIT REPORT

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APAR status

  • Closed as program error.

Error description

  • When running an audit report, BIBusTKServerMain process crashes
    with error (DPR-ERR-2056) and dump file generation in <c10>\bin
    folder.??<Error Message>?DPR-ERR-2056 The Report Server is not
    responding.?Details:?Handler trace back: [the_dispatcher]
    com.cognos.pogo.handlers.performance.PerformanceIndicationHandle
    r
    [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler
    [service_lookup]
    com.cognos.pogo.handlers.engine.ServiceLookupHandler
    [load_balancer] com.cognos.pogo.handlers.logic.ChainHandler
    [lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler
    [reportservicechain] com.cognos.pogo.handlers.logic.ChainHandler
    [warp_with_authenticate]
    com.cognos.pogo.handlers.logic.ChainHandler [do_warp]
    com.cognos.pogo.handlers.logic.ChainHandler [warpmta]
    com.cognos.pogo.reportservice.ReportServerHandler
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 1                                                            *
    * or IBM Cognos Business Intelligence 10.2 Fix Pack 2          *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM91080

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    A20

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-14

  • Closed date

    2014-03-31

  • Last modified date

    2014-03-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA20 PSN

       UP



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Document information


More support for:

Cognos Business Intelligence
Cognos Administration

Software version:

10.2

Reference #:

PM91080

Modified date:

2014-03-31

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