PM90961: Rational Change login for users puts 'ERROR: Unexpected error while updating user's groups' in event.log

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • ERROR: Unexpected error while updating user's
    groups:com.telelogic.tds.engine.ldap.jndi.tdsrole.TDSRole
    incompatible with com.telelogic.tds.engine.ldap.jndi.TDSGroup
    
    Stack trace: java.lang.ClassCastException:
    com.telelogic.tds.engine.ldap.jndi.tdsrole.TDSRole incompatible
    with com.telelogic.tds.engine.  ldap.jndi.TDSGroup at
    com.telelogic.tds.engine.ldap.jndi.TDSManager.
    
    getAllParentGroupsOfUser(Unknown Source) at
    com.telelogic.tds.engine.ldap.jndi.TDSManager.
    
    getAllParentGroupsOfUser(Unknown Source) at
    com.telelogic.cs.ldap.TDSService.getTDSUsersGroups(TDSService.ja
    va:
    
    2798) at
    com.telelogic.cs.ldap.LdapGroupUtils.getUsersGroups(LdapGroupUti
    ls.
    
    java:96)
           at
    com.telelogic.cs.caching.LdapUserGroupCache.fetchGroupsFromLDAP
    
    Upon login to Change  this error is presented in the event.log.
    
    Workaround:
    Back down to 5.2.0.7 patch or if you remove the assigned role
    then have the user login to Change and then add the role back in
    after.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Rational Change login for users puts "ERROR: Unexpected
    error while updating user's groups" in event.log
    

Problem conclusion

  • Fixed in Rational Change 5.2.0.8 iFix 002
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM90961

  • Reported component name

    TLOGIC CHANGE

  • Reported component ID

    5724V87CG

  • Reported release

    520

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-12

  • Closed date

    2013-08-14

  • Last modified date

    2013-08-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC CHANGE

  • Fixed component ID

    5724V87CG

Applicable component levels

  • R520 PSN

       UP



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Document information


More support for:

Rational Change

Software version:

5.2

Reference #:

PM90961

Modified date:

2013-08-14

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