PM90888: 'The Operation Has Timed Out' in Cognos for MS Office

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You can track all active APARs for this component.

APAR status

  • Closed as unreproducible in next release.

Error description

  • Customer is getting the error: 'The Operation Has Timed Out' in
    Cognos for MS Office when refreshing a large report already
    imported.  This message is not showing up in the logs on the
    cognos server, not on the logs for Cognos for MS Office.  Need
    information on what is timing out and where it can be controled,
    measured, etc.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos for Microsoft Office 10.2.2            *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM90888

  • Reported component name

    COG FOR MS OFFI

  • Reported component ID

    5724W12GO

  • Reported release

    A11

  • Status

    CLOSED UR1

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-11

  • Closed date

    2014-11-21

  • Last modified date

    2014-11-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG FOR MS OFFI

  • Fixed component ID

    5724W12GO

Applicable component levels

  • RA22 PSN

       UP



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Document information


More support for:

Cognos for Microsoft Office
Cognos for Microsoft Office

Software version:

10.1.1

Reference #:

PM90888

Modified date:

2014-11-21

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