PM90888: 'The Operation Has Timed Out' in Cognos for MS Office

APAR status

• Closed as unreproducible in next release.

Error description

• Customer is getting the error: 'The Operation Has Timed Out' in
  Cognos for MS Office when refreshing a large report already
  imported.  This message is not showing up in the logs on the
  cognos server, not on the logs for Cognos for MS Office.  Need
  information on what is timing out and where it can be controled,
  measured, etc.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos for Microsoft Office 10.2.2            *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG FOR MS OFFI

• Fixed component ID

  5724W12GO

Applicable component levels

• RA22 PSN

     UP