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PM90609: [WI 268124] - Unable to use a proxy server for the RRDI report server in CCM

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem description
    
    When the CCM Custom Report Server URL property is set to a proxy
    server fronting the RRDI report server, invoking the Reports ?
    Perform Additional Reporting Tasks will fail. This issue does
    not occur in QM or RM.
    
    How to reproduce
    RRDI is setup with a proxy server
    Go to CCM web UI ? report ? perform additional reporting tasks
    The application is trying to access
    https://reverseproxy:port/reporting
    This URL is throwing an error.
    
    What should be:
    The application should access RRDI with the following URL:
    https://reverseproxy/reporting/
    
    What is:
    The application has stripped off the trailing slash in the
    Report Server URL property and therefore the URL gets wrong.
    
    Possible work around:
    Edit the proxy configuration file like
    
    ProxyPass /reporting/ https://reportserver:port/reporting
    
    ?Location /reporting/?
    AllowOverride None
    ProxyPassReverse /reporting/
    ?/Location?
    
    For further information see Work Item:
    https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.Wo
    rkItem/268124
    

Local fix

Problem summary

Problem conclusion

  • Unable to use a proxy server for the RRDI report server
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM90609

  • Reported component name

    RATL TEAM CONCE

  • Reported component ID

    5724V0400

  • Reported release

    301

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-07

  • Closed date

    2013-09-09

  • Last modified date

    2013-09-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL TEAM CONCE

  • Fixed component ID

    5724V0400

Applicable component levels

  • R301 PSN

       UP



Document information

More support for: Rational Team Concert

Software version: 3.0.1

Reference #: PM90609

Modified date: 2013-09-09