PM90496: STATISTICS SERVER DOES NOT CLEANUP ORPHANED CLIENT PROCESSES

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APAR status

  • Closed as program error.

Error description

  • You are a network server admin with end users who use IBM SPSS
    Statistics in distributed mode connected to IBM SPSS Statistics
    Server.  Regularly, your users start a Statistics client session
    while docked, but undock their laptops mid-session.  This
    effectively hangs their client session from the client side and
    the user must manually kill the process and restart SPSS
    Statistics.  But it also leaves an orphaned 'statisticsproc.exe'
    process running on the Statistics Server, which you as the admin
    must now manually kill.
    

Local fix

  • This issue will be addressed in a future release.
    
    If your end users truly want to be able to 'fire & forget' their
    server-side jobs, the existing mechanism for this is to utilize
    the SPSS Statistics Production Facility in Background Mode
    connected to a remote Statistics Server machine.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of Statistics Server                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * STATISTICS SERVER DOES NOT CLEANUP ORPHANED CLIENT PROCESSES *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please upgrade to Statistics 22.0                            *
    ****************************************************************
    

Problem conclusion

  • This issue is resolved in Statistics 22.0
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM90496

  • Reported component name

    SPSS STATISTICS

  • Reported component ID

    5725A54ST

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-05

  • Closed date

    2013-08-22

  • Last modified date

    2013-08-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SPSS STATISTICS

  • Fixed component ID

    5725A54ST

Applicable component levels

  • RM00 PSN

       UP

  • RM00 PSY

       UP



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Document information


More support for:

SPSS Statistics
Statistics Desktop

Software version:

20.0

Reference #:

PM90496

Modified date:

2013-08-22

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