PM89836: Shortcut keys may stop responding intermittently

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Abstract:
    
    Attempts to use shortcut keys will intermittently fail.
    
    
    Problem:
    
    1. You are using an Eclipse based product
    2. After a certain time, you use a shortcut key (such as
    'Delete' or 'Ctrl+F' and see no response
    3. In the workspace .log file you see an error entry including
    the following message:
    MESSAGE A handler conflict occurred. This may disable some
    commands.
    
    Local fix:
    
    The only reliable fix is to restart the product.
    

Local fix

Problem summary

  • Attempts to use shortcut keys will intermittently fail. This is
    caused by a defect in Eclipse.
    

Problem conclusion

  • It was an eclipse issue and fix was provided by Eclipse team.
    An Eclipse fix addressing the issue have been adopted and
    shortcuts should now work as expected.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM89836

  • Reported component name

    RATL APP DEV WI

  • Reported component ID

    5724J1901

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-27

  • Closed date

    2013-10-23

  • Last modified date

    2013-10-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SW ARCHITECT WI

  • Fixed component ID

    5724I7001

Applicable component levels

  • R900 PSY

       UP



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Document information


More support for:

Rational Software Architect

Software version:

850

Reference #:

PM89836

Modified date:

2013-10-23

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