IBM Support

PM88716: symbols in RTF tables causing client crashes in v9.5.0.1

A fix is available

Rational DOORS Fix Pack 2 (9.5.1.2) for 9.5.1

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If an attribute value contains an RTF table, and that table
contains a non-unicode symbol, the client will crash (or hang)
when the object, or objects near it, are selected.

If the object is near the top of the module, the crash may occur
on opening it.

Local fix

  • 



Problem summary


    

  • DOORS client locks or crashes when opening a module with
unsupported RTF tables.

    



Problem conclusion


    

  • DOORS does not support RTF tables. However, the crash that is
occurring has been resolved.

    



Temporary fix


    

  • Do not use rich text tables

    



Comments


    

  • This happens in versions of DOORS prior to DOORS 9.5.1.2. This i
s a client side fix.

    



APAR Information




    

  • APAR number
    PM88716
    • 

  • Reported component name
    TLOGIC DOORS
    • 

  • Reported component ID
    5724V61DR
    • 

  • Reported release
    950
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-05-09
    • 

  • Closed date
    2013-11-07
    • 

  • Last modified date
    2013-11-07
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TLOGIC DOORS
    • 

  • Fixed component ID
    5724V61DR
    • 



Applicable component levels


    

  • R951  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQBZ","label":"Rational DOORS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.5","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            01 November 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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