APAR status
Closed as Permanent restriction.
Error description
When running the ccmdb backup command the case of the database path needs to be the same as the path on the file system. The command may fail looking like it is not local to the server when the db is definitely local. ------------------------------------------------ err: dbutils_getServer(\\ccmdb\ccmdb1\mep01) failed! WARNING - can not connect to the sync daemon; using local mode. dbutils_getServer(\\ccmdb\ccmdb1\mep01) failed! WARNING - can not connect to the sync daemon; using local mode. --------------------------------------------------------- The above error is normally given when the specified database is not running on the server. The real reason was the mismatch of case sensitive db paths. Workaround is to fix either the db path or the ccmdb backup command.
Local fix
Problem summary
IBM Rational Synergy 7.2 ccmdb backup command expects database path to be same case as exists on file system.
Problem conclusion
The databases served by the Synergy database server are held in the router component which does not distinguish the system platform and tries to check the database name based on the same case as it was used while unpacking it, the changes to this behavior will affect multiple ccmdb commands, so, conceding it as it can be overcome by mentioning the database path in correct case.
Temporary fix
One of the work around to overcome the problem is to provide the database path in the correct case while running the ccmdb backup command.
Comments
-NA-
APAR Information
APAR number
PM88087
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
720
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-04-30
Closed date
2013-09-24
Last modified date
2013-09-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
22 December 2020