PM88087: IBM Rational Synergy 7.2 ccmdb backup command expects database path to be same case as exists on file system.

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APAR status

  • Closed as Permanent restriction.

Error description

  • When running the ccmdb backup command the case of the database
    path needs to be the same as the path on the file system.
    
    The command may fail looking like it is not local to the server
    when the db is definitely local.
    
    ------------------------------------------------
    
    err: dbutils_getServer(\\ccmdb\ccmdb1\mep01) failed!
    
    
    
    WARNING - can not connect to the sync daemon; using local mode.
    
    
    
    dbutils_getServer(\\ccmdb\ccmdb1\mep01) failed!
    
    
    
    WARNING - can not connect to the sync daemon; using local mode.
    
    ---------------------------------------------------------
    
    
             The above error is normally given when the specified
    database is not running on the server.   The real reason was the
    mismatch of case sensitive db paths.
    
    Workaround is to fix either the db path or the ccmdb backup
    command.
    

Local fix

Problem summary

  • IBM Rational Synergy 7.2 ccmdb backup command expects database
    path to be same case as exists on file system.
    

Problem conclusion

  • The databases served by the Synergy database server are held
    in the router component which does not distinguish the system
    platform and tries to check the database name based on the same
    case as it was used while unpacking it, the changes to this
    behavior will affect multiple ccmdb commands, so, conceding it
    as it can be overcome by mentioning the database path in correct
     case.
    

Temporary fix

  • One of the work around to overcome the problem is to provide
    the database path in the correct case while running the ccmdb
    backup command.
    

Comments

  • -NA-
    

APAR Information

  • APAR number

    PM88087

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    720

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-30

  • Closed date

    2013-09-24

  • Last modified date

    2013-09-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Rational Synergy

Software version:

7.2

Reference #:

PM88087

Modified date:

2013-09-24

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