APAR status
Closed as program error.
Error description
Using RTC 4.0.1 On reviewing the ccm.log noticed a lot of errors with a stacktrace: ERROR com.ibm.team.rtc.common.service - Problems serving sprite image service request java.lang.IllegalArgumentException: Width (0) and height (0) cannot be ?= 0 at java.awt.image.DirectColorModel.createCompatibleWritableRaster(D irectColorModel.java:1010) at java.awt.image.BufferedImage.?init?(BufferedImage.java:332) at com.ibm.team.rtc.common.internal.service.web.sprite.layout.Sprit eImageCreator.process(SpriteImageCreator.java:80)
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** See https://jazz.net/jazz/resource/itemName/com.ibm.team.workite m.WorkItem/244743
Problem conclusion
https://jazz.net/jazz/resource/itemName/com.ibm.team.workite m.WorkItem/244743 was resolved / fixed in 4.0.3
Temporary fix
Comments
APAR Information
APAR number
PM87392
Reported component name
RATL TEAM CONCE
Reported component ID
5724V0400
Reported release
401
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-04-19
Closed date
2013-06-11
Last modified date
2013-06-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATL TEAM CONCE
Fixed component ID
5724V0400
Applicable component levels
R401 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCP65","label":"Rational Team Concert"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.0.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
11 June 2013