PM86408: [wi 259253]The @ notification in Work Items is case sensitive, even when 'Use case insensitive user ID matching' set to True

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APAR status

  • Closed as program error.

Error description

  • This issue is being tracked in defect WI
    https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.
    ibm.team.workitem.viewWorkItem&id=259253
    The @ notification in Work Items is case sensitive, even when
    "Use case insensitive user ID matching" is set to "true"
    4.0.1 IBM Rational Collaborative Lifecycle Management (CLM)
    Web and Eclipse Clients
    To Reproduce:
    1)  On a CLM 4.0.1 server, set the  the jts/admin  >server
    >Advanced properties >
    com.ibm.team.repository.service.internal.ContributorService:
    "Use case insensitive user ID matching" to "true"
    2)  Restart the server
    3)  Login as user 'bob'  to the /ccm ' JKE Banking  (Change
    Management)'  sample project and create a new Work Item
    4)  Put it some text and inside the text put also @bob and @BOB
    and save the Work Item
          Result  ->  You will see that only '@bob' resolves to a
    link.
    5)
    https:
    //localhost:9443/jazz/resource/itemName/com.ibm.team.repos
    itory.Contributor/BOB
    When checking the Contributor BOB, the failure is as follows:
    "errorMessage":"CRJAZ0015I An error occurred when resolving the
    location
    \"https:\/\/localhost:9443\/jazz\/service\/com.ibm.team.reposito
    ry.common.internal.IItemRestService\/itemName\/com.ibm.team.repo
    sitory.Contributor\/BOB\". See the following exception message:
    CRJAZ0983I Unable to find item identified by type
    \"Contributor\" and identifier \"
    Workaround:  None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    See?https://jazz.net/jazz/resource/itemName/com.ibm.team.wor
    kitem.WorkItem/259253
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM86408

  • Reported component name

    RATL REQ COMP S

  • Reported component ID

    5724W8701

  • Reported release

    401

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-05

  • Closed date

    2013-08-05

  • Last modified date

    2013-08-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL JAZZ TEAM

  • Fixed component ID

    5724V04JZ

Applicable component levels

  • R400 PSN

       UP



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Document information


More support for:

Rational Team Concert

Software version:

4.0.1

Reference #:

PM86408

Modified date:

2013-08-05

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