PM86223: QUERY SORT PREFERENCES NOT MAINTAINED WHEN ACCESSED BY BOOKMARK IN SAME SESSION - ESC RATLC01544109 (2)

APAR status

• Closed as Permanent restriction.

Error description

• Issue:
  
  When accessing a query through a bookmark while within an active
  session, the query sort method preference of the user is not
  maintained and always defaults to sort by page.  If the user is
  logged out of the session and accesses the bookmark, the sort
  method is applied (entire result set).
  
  Steps to reproduce:
  
  -  log into RATLC where local account is mastered (mine was
  Lexington 1) and set the result set sort method to Entire Result
  Set.
  
  - find a query that produces multiple pages of results. (I used
  Public Queries -> ClearTeam -> ClearQuest -> ALLClearQuest.
  there is no display fields so i copied this into personal
  queries and added the ID to display).
  
  - create a bookmark to this query with right click->bookmark.
  
  - clicking this bookmark will open the query in a new tab
  (firefox, IE will give a link in favorites), and the sort method
  of the user preferences will not be applied.  same will occur if
  opening a new tab and accessing the bookmark while cq session is
  still active.
  
  - log out of the current session and close all browser windows.
  to be certain session is closed, access the RATLC site again to
  ensure it asks for credentials, but do not log in. then try the
  bookmark.  you should be asked to authenticate, but will then
  see the correct sort method applied (entire result set) to the
  query based on the user preferences.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
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  When accessing a query through a bookmark while within an
  active session, the query sort method preference of the user
  is not maintained and always defaults to sort by page. If
  the user is logged out of the session and accesses the
  bookmark, the sort method is applied (entire result set).
  

Problem conclusion

• After analysis of this APAR we have determined we won't fix
  this issue due to it's low priority/severity.  A priority
  decision has been made that this defect cannot be addressed
  in the next 18 months without neglecting issues of higher
  importance and less risk.  Thank you for your understanding.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels