PM86223: QUERY SORT PREFERENCES NOT MAINTAINED WHEN ACCESSED BY BOOKMARK IN SAME SESSION - ESC RATLC01544109 (2)

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You can track all active APARs for this component.

APAR status

  • Closed as Permanent restriction.

Error description

  • Issue:
    
    When accessing a query through a bookmark while within an active
    session, the query sort method preference of the user is not
    maintained and always defaults to sort by page.  If the user is
    logged out of the session and accesses the bookmark, the sort
    method is applied (entire result set).
    
    Steps to reproduce:
    
    -  log into RATLC where local account is mastered (mine was
    Lexington 1) and set the result set sort method to Entire Result
    Set.
    
    - find a query that produces multiple pages of results. (I used
    Public Queries -> ClearTeam -> ClearQuest -> ALLClearQuest.
    there is no display fields so i copied this into personal
    queries and added the ID to display).
    
    - create a bookmark to this query with right click->bookmark.
    
    - clicking this bookmark will open the query in a new tab
    (firefox, IE will give a link in favorites), and the sort method
    of the user preferences will not be applied.  same will occur if
    opening a new tab and accessing the bookmark while cq session is
    still active.
    
    - log out of the current session and close all browser windows.
    to be certain session is closed, access the RATLC site again to
    ensure it asks for credentials, but do not log in. then try the
    bookmark.  you should be asked to authenticate, but will then
    see the correct sort method applied (entire result set) to the
    query based on the user preferences.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When accessing a query through a bookmark while within an
    active session, the query sort method preference of the user
    is not maintained and always defaults to sort by page. If
    the user is logged out of the session and accesses the
    bookmark, the sort method is applied (entire result set).
    

Problem conclusion

  • After analysis of this APAR we have determined we won't fix
    this issue due to it's low priority/severity.  A priority
    decision has been made that this defect cannot be addressed
    in the next 18 months without neglecting issues of higher
    importance and less risk.  Thank you for your understanding.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM86223

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    800

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-03

  • Closed date

    2013-04-09

  • Last modified date

    2013-04-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Rational ClearQuest

Software version:

8.0.0.0

Reference #:

PM86223

Modified date:

2013-04-09

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