PM85591: IBM RATIONAL CHANGE ERROR MESSAGE 'FAILED TO CHECKOUT LICENSE, LICENSE SERVER MAY NOT BE RUNNING'

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Using IBM Rational Change 5.2 the user attempts to login and
    sometimes receives error message in GUI.
    
    Failed to checkout license; license server may not be running.
    
    The license server is indeed up and running ok and the following
    is found in the event.log
    
    2013/02/28 12:25:37  Checking out a license for: ibmusr
    2013/02/28 12:26:27  ERROR: Read timed out
    
    Workaround is to stop and restart Change application.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    IBM Rational Change error message "failed to checkout
    license,license server may not be running" because of read
    timeout error when license operations are done through
    separate java process.
    

Problem conclusion

  • Fixed in Rational Change 5.2.0.8_iFix001 and planned for Fix
    Pack 5.3.0.6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM85591

  • Reported component name

    TLOGIC CHANGE

  • Reported component ID

    5724V87CG

  • Reported release

    520

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-26

  • Closed date

    2013-06-14

  • Last modified date

    2013-06-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC CHANGE

  • Fixed component ID

    5724V87CG

Applicable component levels

  • R520 PSN

       UP



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Document information


More support for:

Rational Change

Software version:

5.2

Reference #:

PM85591

Modified date:

2013-06-14

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