PM84635: Select and Copy is not available for 'Home Page' reports.

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APAR status

  • Closed as program error.

Error description

  • Select and Copy is not available for 'Home Page' reports when
    using Internet Explorer release 7 and 8  in IBM Rational change
    5.2
    
    When you log in to IBM Rational Change 5.2 using browser
    IE7/IE8, you cannot select any text and copy it from your home
    page reports.
    
    This issue does not appear in Mozilla Firefox browser. Only the
    issue with IE7/IE8. It has been reported that it works with IE9
    in Quirks mode, though this is not yet verified with Rational
    Change.
    
    Environment:
    Synergy 7.1
    Change 5.2
    
    Steps to Reproduce:
    
    1> Add a home page report in Change 5.2 with queries like 'CRs
    assigned to me' or (cvtype='problem') and (assigner='%user')
    
    2> Login to Change with the user in IE 7.0 or IE 8.0 and
    navigate to the 'Home' page.
    
    3> Try to click and select the home page report in IE. It seems
    that it is disabled.
    
    4> Try the same steps as mentioned above in Mozilla, it lets you
    highlight the home page report fully or partially and allows
    copy.
    
    However if the same report is generated via 'Queries' or
    'Reports' tab, it allows you to select & copy text.
    
    This appears to be related to a known Dojo defect: See
    http://bugs.dojotoolkit.org/ticket/11128
    
    WORKAROUND:
    Use a supported Mozilla browser.
    

Local fix

Problem summary

  • Select and Copy is not available for 'Home Page' reports.
    

Problem conclusion

  • Fixed in Rational Change 5.3.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM84635

  • Reported component name

    TLOGIC CHANGE

  • Reported component ID

    5724V87CG

  • Reported release

    520

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-12

  • Closed date

    2013-11-26

  • Last modified date

    2013-11-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC CHANGE

  • Fixed component ID

    5724V87CG

Applicable component levels

  • R531 PSY

       UP



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Document information


More support for:

Rational Change

Software version:

5.2

Reference #:

PM84635

Modified date:

2013-11-26

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