PM84497: OK button not accessible in the 'Print Diagram' window

Rational Software Architect Fix Pack 2 (8.5.5.2) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 2 (8.5.5.2) for 8.5.5
Rational Software Architect Fix Pack 3 (8.5.5.3) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 3 (8.5.5.3) for 8.5.5
Rational Software Architect for WebSphere Software 9.1.2
Rational Software Architect 9.1.2
Rational Software Architect RealTime Edition 9.1.2
Rational Software Architect Fix Pack 4 (8.5.5.4) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 4 (8.5.5.4) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 1 (9.1.2.1) for 9.1.2
Rational Software Architect Fix Pack 1 (9.1.2.1) for 9.1.2
Rational Software Architect Fix Pack 2 (9.1.2.2) for 9.1.2
Rational Software Architect Fix Pack 3 (9.1.2.3) for 9.1.2
Rational Software Architect for WebSphere Software Fix Pack 1 (9.1.2.3) for 9.1.2

APAR status

• Closed as program error.

Error description

• Environment:
  - Red Hat Enterprise Linux (5.8 and 6.2)
      - Product: RSA 8.0.4.2 and RSA 8.5.1
  
  Reproducible: Y
  
  Description of problem:
  
  When you try to print a diagram, the OK button is not displayed
  in the 'Print Diagram' dialog window which makes it quite tricky
  to actually print the diagram...
  
  This issue is triggered when the fully qualified name of the
  package to be printed is longer than the width of the user's
  screen. Indeed, in the 'Print Diagram' window, the width of the
  'Select diagram' panel doesn't seem to be limited, so when the
  name of a diagram that can be selected for printing is longer
  than the screen's width, the issue happens.
  
  This happens with RSA 8.0.4.2 and RSA 8.5.1 on the Linux OS (see
  screenshot PrintDialogLinux.png). It doesn't happen on Windows
  (see screenshot PrintDialogWindows,png) where the 'Select
  Diagram' panel is limited in width and where horizontal
  scrollbars appear when the name of the diagram is longer than
  the width of the 'Select Diagram' panel.
  
  Steps to reproduce
  
  1) Create a new modeling project in RSA
  
  2) Create a diagram with an extremely long fully qualified name
  (this fully qualified name must be longer than the width of the
  screen). Alternatively, you can simply import the attached
  model.
  
  3) Open the diagram and go to the 'File-?Print' menu.
  
  4) Notice that the 'Print Diagram' dialog window doesn't display
  any OK or cancel button, nor the properties of the printing
  device.
  
  Workaround
  
  As a workaround, you can use the tab key the same number of time
  as you would on a print dialog that would display the button,
  and then press the enter key. This will trigger the printing.
  

Local fix

Problem summary

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  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  When you try to print a diagram, the OK button is not
  displayed in the "Print Diagram" window when the fully
  qualified name of the package to be printed is longer than
  the width of the user's screen. In the "Print Diagram"
  window, the width of the "Select diagram" panel doesn't seem
  to be limited, so when the name of a diagram that can be
  selected for printing is longer than the screen's width, the
  issue happens.
  

Problem conclusion

• The dialog width has been restricted to be of fixed size and
  not driven by the size of the selected diagram names. So, OK
  button in the "Print Diagram" window is always visible.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RATL SW ARCHITE

• Fixed component ID

  5725A3000

Applicable component levels

• R804 PSN

     UP