PM83688: SA Publisher - Contents corrupted after 'Refresh?

APAR status

• Closed as program error.

Error description

• Brief Description of issue:
  When clicking the ?Refresh? button on the IE8 in the System
  Architect Publication, the contents in the main browser window
  is sometimes duplicated incorrectly into the navigation frame on
  the left of the browser window. Client loses access to the
  navigation bar which is unwanted behaviour. They have to revert
  to the publication homepage and not click the refresh button at
  any time when viewing the publication.
  
  Expected Results
  Diagram refreshed.
  
  Actual Results
  Navigation frame broken.
  
  Impact
  Client cannot refresh directly.
  
  Inputs ( if necessary -should be in attachments)
  n/a
  
  STEPS to REPRODUCE
  Publish SA sample encyclopedia, try to refresh any diagram then
  navigation frame broken.
  
  Outputs (if necessary - should be in attachments)
  n/a
  
  Workarounds
  1) Use other browsers other than IE8.
  
  2) Right click in the frame you want to Refresh (either the
  browser frame or the main frame which shows the
  diagram/definition) and click Refresh. Then only that frame is
  refreshed, without affecting the other frame
  
  3) Prevent generation of the script which seems to be causing
  the problem by:
  a) In the SA Pubublisher install folder, text edit default.htm
  b) Remove this: @DefaultDiagramFormat@
  c) Save the file
  d) Republish
  
  Note: For existing output folders:
  
  In the output folder, edit default.htm with a text editor like
  notepad
  Remove the following script:
  
  ?script type='text/javascript'?
  var version_str = navigator.appVersion;
  var version_splitter = version_str.split(' ');
  if ((navigator.appName == 'Microsoft Internet Explorer') ||
  (navigator.appName == 'Netscape' ?? version_splitter[0] ? 4))
  {
  document.write('?OBJECT? ',
  'classid='defaultFormat'',
  'format='SVG'',
  '?/OBJECT?');
  }
  ?/script?
  
  Save the file
  Open default.htm again in IE 8
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  IE 8 is not processing the java script correctly.
  

Problem conclusion

• This appears to be a defect in IE 8.  The same script works
  in other browsers, including IE 7 and 9.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC SYS ARCH

• Fixed component ID

  5724V68SA

Applicable component levels

• RB42 PSN

     UP