APAR status
Closed as program error.
Error description
Portlet help missong in Hypervisor in Portal 8.0.0.1. Error message: Error 500: java.lang.ClassCastException: org.eclipse.equinox.jsp.jasper.JspServlet incompatible with javax.servlet.Servlet
Local fix
N/A
Problem summary
A code fix for this issue is integrated into the 8.0.0.0 Combined Cumulative Fix 004 (PM79087) which is available from Fix Central: http://www-933.ibm.com/support/fixcentral/swg/selectFixes? parent=ibm~WebSphere&product=ibm/WebSphere/WebSphere+Portal&rele ase=8.0.0.0&platform=All&function=aparId&apars=PM79087 You might need to type or paste the complete address into your Web browser.
Problem conclusion
A code fix for this issue is integrated into the 8.0.0.0 Combined Cumulative Fix 004 (PM79087) which is available from Fix Central: http://www-933.ibm.com/support/fixcentral/swg/selectFixes? parent=ibm~WebSphere&product=ibm/WebSphere/WebSphere+Portal&rele ase=8.0.0.0&platform=All&function=aparId&apars=PM79087 You might need to type or paste the complete address into your Web browser.
Temporary fix
Comments
APAR Information
APAR number
PM83628
Reported component name
WEBSPHERE PORTA
Reported component ID
5724E7600
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-02-26
Closed date
2013-03-13
Last modified date
2013-03-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBSPHERE PORTA
Fixed component ID
5724E7600
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHRKX","label":"WebSphere Portal"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
21 December 2021