PM83431: Scan jobs with Login Method set to 'Script' suspend with (Unknow n error: Creating an instance of the COM component with CLSID

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APAR status

  • Closed as Permanent restriction.

Error description

  • Scan jobs with Login Method set to 'Script' suspend with the
    message:
    Suspended (Unknown error: Creating an instance of the COM
    component with CLSID {1E86D8B6-BC26-4334-B615-67B9716974F1} from
    the IClassFactory failed due to the following error: 80040153.)
    
    WORKAROUND:
    
        1) Click Start, click Run, type dcomcnfg.exe, and then click
    OK.
        2) Expand Component Services, expand Computers, right-click
    My Computers, and then click Properties.
        3) On the Com Security tab, click Edit Limits under Launch
    and Activation Permissions
        4) make sure the user used in ASE is added with access
    permission.
            Local Launch
            Remote Launch
            Local Activation
            Remote Activation
        5) Expand DCOM configuration , look for WFIBroker, right
    click and view properties.
        6) make sure the user used in ASE is with all access
    permission
           if those users are there already, remove them and add
    them again, with all access permission.
        7) restart the server and try to run the job again.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    This problem is resolved via a workaround.
    

Problem conclusion

  • This problem is resolved via a workaround.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM83431

  • Reported component name

    SEC APPSCAN ENT

  • Reported component ID

    5724T5200

  • Reported release

    860

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-22

  • Closed date

    2013-05-02

  • Last modified date

    2013-05-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

IBM Security AppScan Enterprise

Software version:

8.6

Reference #:

PM83431

Modified date:

2013-05-02

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