PM83062: SERVER CRASH DURING AUDITDB - ANR4177I

A fix is available

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager Server may crash during an AUDITDB.
    
    The tail end of the AUDITDB output is similar to:
    ANR4177I AUDITDB: Primary backup entry for an object
    (0.205867213) cannot be
    found - entry will be deleted.
    ANR4177I AUDITDB: Primary backup entry for an object
    (0.205867214) cannot be
    found - entry will be deleted.
    Entering exception handler.
    Leaving exception handler.
    Current date is:
    24/04/2012
    Current time is:
    12:07
    
    During the inventory phase of the auditdb, the server can crash
    when trying to delete bitfile objects.
    
    L2 Diagnostic:
    The callstack of the crash is:
    adsmdll!pkTrapSyncError+0x85
    adsmdll!pkAcquireMutex+0x4d
    adsmdll!PrepareDeallocation+0x2f8
    adsmdll!AsPrepareTxn+0x25c
    adsmdll!ssPrepareTxn+0x134
    adsmdll!CollectVotes+0x7c
    adsmdll!tmEnd+0x166
    adsmdll!AuditObjectIds+0x560
    adsmdll!ImAuditObjectsThread+0x46
    adsmdll!startThread+0xa3
    msvcrt!endthreadex+0x47
    msvcrt!endthreadex+0x100
    kernel32!BaseThreadInitThunk+0xd
    ntdll!RtlUserThreadStart+0x1d
    
    Versions Affected: Server version 5.5.x on all platforms
    Initial Impact: medium
    Additional Keywords: df af core bugcheck tsm
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users      *
    *                 of the AUDITDB utility.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 5.5.7. Note that this is            *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, z/OS, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM83062

  • Reported component name

    TSM FOR OS/390

  • Reported component ID

    5698ISMVS

  • Reported release

    550

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-18

  • Closed date

    2013-02-18

  • Last modified date

    2013-03-04

  • APAR is sysrouted FROM one or more of the following:

    IC83063

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM FOR OS/390

  • Fixed component ID

    5698ISMVS

Applicable component levels

  • R550 PSY UK91785

       UP13/02/21 P F302

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.



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Document information


More support for:

Tivoli Storage Manager

Software version:

550

Reference #:

PM83062

Modified date:

2013-03-04

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