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PM83043: TIVOLI STORAGE MANAGER SERVER CRASH DURING LANFREE BACKUP IN ASCHANGEVOLSTATUS

A fix is available

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APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager server can crash during a lanfree
    backup if there is an error trying to mount a scratch volume.
    The following call stack was observed on AIX:
    
    AsChangeVolStatus(??, ??, ??, ??) at 0x10047fa78
    AsReleaseVol(??, ??) at 0x10047b324
    AsEndTxn(??, ??) at 0x100493ee4
    ssEndTxn@AF17_8(??, ??, ??, ??) at 0x10037cdb0
    DoEndFuncCallbacks(??, ??) at 0x1000c0fbc
    tmAbortX(??, ??, ??) at 0x1000c146c
    SmNodeSession(??, ??) at 0x100435218
    DoDbServer(??, ??) at 0x1003f3698
    smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x1003eca3c
    psSessionThread(??) at 0x10009ad44
    StartThread(??) at 0x10001b684
    
    NOTE: The key functions in the callstack for failing
    thread will be AsEndTxn or AsPrepareTxn. The actual crash
    can occur for any volume activity within those calls.
    Initial Impact: Medium
    Tivoli Storage Manager Versions Affected: All 6.x Servers
    Additional Keywords: TSM zz61 zz62 lanfree lan free crash core
      66159
    

Local fix

  • Review the activity log for the reason a volume mount failed and
    take corrective actions.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users of   *
    *                 LanFree backup.                              *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available.           *
    *                 This problem is currently projected to be    *
    *    fixed in level 5.5.6.2, 5.5.7, 6.1.5, 6.2.2.3, and 6.2.3. *
    *                 Note that this is subject to change at       *
    *                 the discretion of IBM.                       *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM83043

  • Reported component name

    TSM FOR OS/390

  • Reported component ID

    5698ISMVS

  • Reported release

    550

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-02-18

  • Closed date

    2013-02-18

  • Last modified date

    2013-03-04

  • APAR is sysrouted FROM one or more of the following:

    IC73716

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM FOR OS/390

  • Fixed component ID

    5698ISMVS

Applicable component levels

  • R550 PSY UK91785

       UP13/02/21 P F302

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

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Document Information

Modified date:
04 March 2013