PM82983: [wi 252257] - Empty comments in work item would leave the CleaQuest Synchronizer in 'Cycle' status.

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APAR status

  • Closed as program error.

Error description

  • Problem description
    If a Workitem in RTC has an empty comment and comments are
    synchronized with notes in ClearQuest there will by a cycle
    status in outgoing  synchronization.
    This is a blocking  for the outgoing synchronization.
    
    ClearQuest does not allow to add empty notes hence the notes and
    the comments are not equal and this causes the outgoing cycle
    status.
    
    What should be:
    The ClearQuest Synchronizer should accept empty comments from
    work items and exclude from the compare with ClearQuest notes.
    
    Releated Work Item see:
    https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.Wo
    rkItem/252257
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Fix is ready for reviewing. I added a JUnit to avoid
    regression in the future, and kicked off a personal build :
    continuous.interop.jcb 20130225-1055 .
    Note that it will now handle the white-space comment
    addition in the same way as the emptied comment - it will
    not be replicated to the CQ-side, which is an update from
    task 251918, comment 32.
    Also, as we found in the test task, the emptied comment will
    be added back to the RTC-side even with this fix, and we
    need a separate ticket to write a doc.
    This fix is to address the issue that the sync is left in
    the "Cycle" state after emptying an existing comment.
    

Problem conclusion

  • Fix is ready for reviewing. I added a JUnit to avoid
    regression in the future, and kicked off a personal build :
    continuous.interop.jcb 20130225-1055 .
    Note that it will now handle the white-space comment
    addition in the same way as the emptied comment - it will
    not be replicated to the CQ-side, which is an update from
    task 251918, comment 32.
    Also, as we found in the test task, the emptied comment will
    be added back to the RTC-side even with this fix, and we
    need a separate ticket to write a doc.
    This fix is to address the issue that the sync is left in
    the "Cycle" state after emptying an existing comment.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM82983

  • Reported component name

    RATL TEAM CONCE

  • Reported component ID

    5724V0400

  • Reported release

    400

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-18

  • Closed date

    2013-08-07

  • Last modified date

    2013-08-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL TEAM CONCE

  • Fixed component ID

    5724V0400

Applicable component levels

  • R400 PSN

       UP



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Document information


More support for:

Rational Team Concert

Software version:

4.0

Reference #:

PM82983

Modified date:

2013-08-07

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