APAR status
Closed as program error.
Error description
Environment SA 11.4.2.690 SA XT 11.4.2.690 Rational License Server 8.1.2 Windows 2008 R2 Server SP1 64bit Problem Description in SAXT web.config file, customer added/modified below debug settings to generate debug log files. ?add key='TempFolder' value = 'D:\Program Files (x86)\IBM\Rational\System Architect Suite\SAXT\Temp'/? ?add key='AppLogging' value = 'true'/? ?add key='LogFolder' value = 'D:\Program Files (x86)\IBM\Rational\System Architect Suite\SAXT\Temp'/? ?add key='Debug' value = 'true'/? ?compilation debug='true' strict='false' explicit='true'? After this when login into SAXT as updater, updater license can not be checked out and in SAXT it displays as Reader. Customer confirmed write permission has already been set on all of these folders. NETWORK SERVICE granted Full Permission to 'D:\Program Files (x86)\IBM\Rational\System Architect Suite\SAXT\Temp' also. Customer has changed the temp folder path to 'c:\temp' and 'd:\temp' and 'c:\windows\temp' then it works. Expected Results: No matter what the value for 'TempFolder' in web.config, when seleting to login as Updater, you should be logged in as Updater Actual Results: Logged in as Reader Inputs: None Procedure: 1) Under the SAXT folder, edit the web.config file. 2) Set the following: ?add key='TempFolder' value = 'C:\Program Files (x86)\IBM\Rational\System Architect Suite\SAXT\Temp'/? ?add key='AppLogging' value = 'true'/? ?add key='LogFolder' value = 'C:\Program Files (x86)\IBM\Rational\System Architect Suite\SAXT\Temp'/? ?add key='Debug' value = 'true'/? ?compilation debug='true' strict='false' explicit='true'? 3) Save and close the file 4) Start SAXT 5) Select to login as Updater 6) Notice you will be logged in as Reader Repeatable: Yes Workarounds: 1. Use a different value for the TempFolder such as D:\temp 2. After login, and it is logged in as Reader, select Switch to Updater to get into Updater Mode
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Logged in as Reader instead of Updater when TempFolder value set to ?SAXT Install Path?\Temp
Problem conclusion
The temp folder cannot be a sub folder of the web site. Doing so can cause IIS to raise End_Session events and log the user out of SA XT. The following note has been added to web.config: ?!-- The TempFolder cannot be a sub-folder of the SA XT install folder. Leave this setting blank to use the system temp folder--? ?add key="TempFolder" value=""/?
Temporary fix
Comments
APAR Information
APAR number
PM82777
Reported component name
TLOGIC SYS ARCH
Reported component ID
5724V68SX
Reported release
B42
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-02-13
Closed date
2013-06-14
Last modified date
2013-06-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYS ARCH
Fixed component ID
5724V68SX
Applicable component levels
RB42 PSN
UP
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Document Information
Modified date:
14 June 2013