PM82764: TEAMVIEWER CRASHES ON A MACHINE THAT HAS CLEARCASE INSTALLED.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • You may experience an application crash when trying to run
    TeamViewer (http://www.teamviewer.com/en/index.aspx) on a
    Windows 7 or Windows 2008 R2 system running IBM Rational
    ClearCase.
    
    Workaround: none
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Applications may crash with an access violation within
    ccasenp.dll on machines with IBM Rational ClearCase
    installed.
    

Problem conclusion

  • A fix is available in ClearCase versions 7.1.2.11 and
    8.0.0.7
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM82764

  • Reported component name

    CC&CC MSITE WIN

  • Reported component ID

    5724G3300

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-13

  • Closed date

    2013-06-27

  • Last modified date

    2013-06-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CC&CC MSITE WIN

  • Fixed component ID

    5724G3300

Applicable component levels

  • R800 PSN

       UP



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Document information


More support for:

Rational ClearCase MultiSite

Software version:

8.0

Reference #:

PM82764

Modified date:

2013-06-27

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