PM81999: Show Project fails with 'No project found' after a version delimiter change in Rational Synergy

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as Permanent restriction.

Error description

  • Attempts to view a project gives 'No project found'
    error using web mode after the version delimiter has been
    changed in IBM Rational Synergy.
    STEPS TO REPRODUCE:
    1.  Start Synergy Classic CLI session in ccm_admin role.
    2.  Run 'ccm delimiter' which will return the current
    delimiter. Assume here this is '~'.
    3.  Start Rational Synergy Web-Mode client for the same
    database as above Classic CLI session.
    4.  Create a new project:  'show~1'.
    5.  Close the project 'show~1'.
    6.  Navigate to:  'View'> 'Show Project' and enter: 'show~1'
    and click OK. This will display project 'show~1'
    7.  Change the current version delimiter to - in
    Classic CLI session: 'ccm delimiter -' After this you are
    prompted to 'restart your interface to use the new delimiter.
    8.  Restart Rational Synergy Web-Mode GUI.
    9.  Navigate to:  'View'> 'Show Project' and enter: 'show~1'
    and click OK.
    EXPECTED RESULT:
    'show-1' is displayed
    ACTUAL RESULT:
     You get the error 'No project found' and 'show-1' is not
    displayed.
    Additional information:
    -  Even after running 'ccmdb refresh <database_path>' a 'Show
    Project' with the new delimiter does not find the project.
    -  A 'Show Project' with the new delimiter in the Rational
    Synergy client in Traditional Mode does find the project.
    WORKAROUND:
    -  Navigate to 'Find'> 'Projects' and enter project name
    ('show' in this example) and click 'Start query' button.
    Double-click the required project instance from the list of
    returned project versions.
    -  Use Rational Synergy Traditional Mode client.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Rational Synergy Web-Mode GUI 'View ? Show Project' does not
    show project if delimiter has been changed
    

Problem conclusion

  • As per design after modifying the version delimiter in
    Classic CLI, Synergy Server restart is required
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM81999

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    710

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-04

  • Closed date

    2013-06-03

  • Last modified date

    2013-06-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Rational Synergy

Software version:

7.1

Reference #:

PM81999

Modified date:

2013-06-03

Translate my page

Machine Translation

Content navigation