PM81994: STATISTICS SERVER TERMINATES WITH EXIT CODE -3 ON AIX POWER 7

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APAR status

  • Closed as program error.

Error description

  • You are working with IBM SPSS Statistics Server 20 with FixPack
    2 installed. As well you are working with IBM SPSS Collaboration
    & Deployment Services 5 and use the corresponding C&DS Adapters
    for 20.0.0.2 .
    The applications are installed on an AIX Power 7 Server machine.
    You create jobs to be executed with Statistics Server on the
    C&DS Portal.
    However, you notice that sometimes jobs are executed without any
    problems. Sometimes however, the same jobs for the same data and
    syntax are not executed.
    You only receive the error below and no output is created:
    
    --- PRMS ---
    
    The process terminated with the exit code -3.
    
    Remote SPSS Statistics Server failed to execute syntax job.
    
    --- STDOUT ---
    
    --- STDERR ---
    
    This was reported to IBM SPSS Development
    

Local fix

  • This issue is addressed in the Fix Pack 1 for release 21
    (21.0.0.1).
    
    If you encounter the issue described above in 20.0.0.2 please
    open a Service
    Request with IBM SPSS Technical Support. An Interim Fix was
    developed for customers who need the fix for release 20.0.0.2.
    
    Please contact Technical Support with reference to APAR PM81994
    and technote 1625093 about about Interim Fix 2 for Statistics
    20.0.0.2 AIX server platform.
    
    Note: Interim fixes are limited corrections to specific issues
    reported by one or more customers. They are normally sent only
    to customers who have reported one of the corrected problems,
    and who require an immediate correction. Interim Fixes do not
    address customer enhancement requests, and not all defect
    corrections can be delivered as Interim Fixes. Due to their
    urgency Interim Fixes undergo only targeted testing of specific
    fixes, not full regression testing. If the fix is not urgently
    required, you may prefer to wait for a scheduled Fix Pack
    Release, which will be fully regression tested. Interim Fix
    corrections, once fully regression tested, are automatically
    included in a future Fix Pack.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users working with C&DS on AIX                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * You are working with IBM SPSS Statistics Server 20 with      *
    * FixPack                                                      *
    * 2 installed. As well you are working with IBM SPSS           *
    * Collaboration                                                *
    * & Deployment Services 5 and use the corresponding C&DS       *
    * Adapters                                                     *
    * for 20.0.0.2 .                                               *
    * The applications are installed on an AIX Power 7 Server      *
    * machine.                                                     *
    * You create jobs to be executed with Statistics Server on the *
    * C&DS Portal.                                                 *
    * However, you notice that sometimes jobs are executed without *
    * any                                                          *
    * problems. Sometimes however, the same jobs for the same data *
    * and                                                          *
    * syntax are not executed.                                     *
    * You only receive the error below and no output is created:   *
    *                                                              *
    * --- PRMS ---                                                 *
    *                                                              *
    * The process terminated with the exit code -3.                *
    *                                                              *
    * Remote SPSS Statistics Server failed to execute syntax job.  *
    *                                                              *
    * --- STDOUT ---                                               *
    *                                                              *
    * --- STDERR ---                                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue has been addressed in Statistics 21 Fix Pack 1.   *
    * Please upgrade to this version.                              *
    ****************************************************************
    

Problem conclusion

  • This issue has been addressed in Statistics 21 Fix Pack 1.
    Please upgrade to this version.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM81994

  • Reported component name

    SPSS STATISTICS

  • Reported component ID

    5725A54ST

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-04

  • Closed date

    2013-03-14

  • Last modified date

    2013-03-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SPSS STATISTICS

  • Fixed component ID

    5725A54ST

Applicable component levels

  • RK00 PSN

       UP

  • RK00 PSY

       UP

  • RL00 PSN

       UP

  • RL00 PSY

       UP



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Document information


More support for:

SPSS Statistics
Statistics Desktop

Software version:

21.0

Reference #:

PM81994

Modified date:

2013-03-14

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