PM81879: When you look for the version information for Rational Synergy for Eclipse Interface in Eclipse it is not available

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APAR status

  • Closed as Permanent restriction.

Error description

  • Attempts to determine the version of the IBM Rational Synergy
    for Eclipse Interface in Eclipse does not have the results
    where you expect to see it.
    There are two places in the GUI you would expect to find the
    information.
    Steps to Reproduce:
    1.  In Eclipse with IBM Rational Synergy for Eclipse Interface
    version 7.2.0.2 iFix001 click on Help > About Eclipse SDK.
    Expected result:
    A Rational Synergy icon is displayed, clicking on the icon
    provides "IBM Rational Synergy for Eclipse Interface Team
    Plug-In" version information.
    Actual result:
    The icon is missing.
    2.  In Eclipse with IBM Rational Synergy for Eclipse Interface
    version 7.2.0.2 iFix001 click on Help > About Eclipse SDK >
    Installation Details > Features.
    Expected result:
    "IBM Rational Synergy for Eclipse Interface Team Plug-In"
    version information is listed.
    Actual result:
    No such information is listed.
    This has no effect on the functionality of Eclipse or the
    Rational Synergy for Eclipse Interface.
    

Local fix

  • 1.  In Eclipse click on Help > About Eclipse SDK >
    Installation Details > Installed Features.  The version
    information is displayed in the 'Name' window.
    2.  In Eclipse click on Help > About Eclipse SDK >
    Installation Details > Installation History > Current
    Installation.  The version information is displayed in the
    'Name' window.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Rational Synergy icon missing in Eclipse under Help ? About
    Eclipse
    

Problem conclusion

  • No plan to fix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM81879

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    710

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-01

  • Closed date

    2013-04-12

  • Last modified date

    2013-04-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Rational Synergy

Software version:

7.1

Reference #:

PM81879

Modified date:

2013-04-12

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