APAR status
Closed as program error.
Error description
The topic in the ClearQuest InfoCenter: 'Disabling and re-enabling the remember password feature' http://publib.boulder.ibm.com/infocenter/cqhelp/v8r0m0/index.jsp ?topic=%2Fcom.ibm.rational.clearquest.admin.doc%2Ftopics%2Ft_pwd _disable_en_remem.htm is missing an clarification of the fact that the disabling or enabling of the property takes effect only after a successful login to the ClearQuest database. This explanation is important because without it the actual behaviour appears as unexpected or incorrect to users and administrators. The explanation itself can be found in the example given in the Comand Reference page for setmasterproperty http://publib.boulder.ibm.com/infocenter/cqhelp/v8r0m0/index.jsp ?topic=%2Fcom.ibm.rational.clearquest.cli.doc%2Ftopics%2Fr_insta llutil_setmasterproperty.htm 'Upon any successful login to a Rational ClearQuest database, the Rational ClearQuest Client checks the REMEMBER_PASSWORD master property for the database set. If the value is discovered to be FALSE, then any saved password is removed and a dialog is displayed to the user warning them of the change. The connection is also marked in an existing file stored to disk so that, in the future, the user is not allowed to use 'Remember Password' for connections to the database set. Administrators can also choose to later re-enable this feature for their users by setting the REMEMBER_PASSWORD master property to 'TRUE'. After logging in one more time, users are able to then use the 'Remember Password' feature. Therefore, some Rational ClearQuest Client users do not have their old saved passwords removed and the feature disabled until after they login using a saved password. There is no way for the Rational ClearQuest Client to check if the feature has been disabled until after establishing a connection to the Rational ClearQuest database. It can be guaranteed that the saved passwords are removed immediately after login.' but given its importance it would be expected to find it in the main topic describing the feature.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** The topic in the ClearQuest InfoCenter: "Disabling and re-enabling the remember password feature" (http://publib.boulder.ibm.com/infocenter/cqhelp/v8r0m0/inde x.jsp?topic=%2Fcom.ibm.rational.clearquest.admin.doc%2Ftopic s%2Ft_pwd_disable_en_remem.htm) is missing clarification that disabling or enabling the REMEMBER_PASSWORD master property takes effect only after logging in to the ClearQuest database. However, this explanation is available in the Command Reference help for the 'installutil setmasterproperty' subcommand ( http://publib.boulder.ibm.com/infocenter/cqhelp/v8r0m0/index .jsp?topic=%2Fcom.ibm.rational.clearquest.cli.doc%2Ftopics%2 Fr_installutil_setmasterproperty.htm).
Problem conclusion
Added clarification to the Administering Rational ClearQuest topic "Disabling and re-enabling the remember-password feature" (http://publib.boulder.ibm.com/infocenter/cqhelp/v8r0m0/inde x.jsp?topic=%2Fcom.ibm.rational.clearquest.admin.doc%2Ftopic s%2Ft_pwd_disable_en_remem.htm) that disabling or enabling the REMEMBER_PASSWORD master property takes effect only after successful log on to the ClearQuest database. This change will appear in the ClearQuest Information Center the next time the help is updated.
Temporary fix
Comments
APAR Information
APAR number
PM81800
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-31
Closed date
2013-06-17
Last modified date
2013-06-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R800 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
17 June 2013