PM81596: CQ Web: Log out of restricted user takes much more time than the log out of a normal user

Fixes are available

APAR status

Closed as program error.

Error description

The log out of a restricted user takes 30 - 60 seconds compared
to 1 - 2 seconds for the log out of a normal user.

When the log out button gets pressed twice or more times (as
users start to do after some seconds) error messages pop up (see
attached file).

After quite some time the log out  succeeds.

The log out of a restricted user should take no more time than
the log out of a normal user.

Local fix

Problem summary

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* USERS AFFECTED:                                              *
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* PROBLEM DESCRIPTION:                                         *
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* RECOMMENDATION:                                              *
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It takes longer to log out of ClearQuest Web as a restricted
user than it does as a normal user.

Problem conclusion

A fix is available in ClearQuest 8.0.0.8 and 8.0.1.1.

Logging out of ClearQuest Web now takes the same amount of
time for both a restricted and a normal user.

Temporary fix

Comments

APAR Information

APAR number
PM81596
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-29
Closed date
2013-09-24
Last modified date
2013-09-24

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600

Applicable component levels

R800 PSN
UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
24 September 2013

Tips

PM81596: CQ Web: Log out of restricted user takes much more time than the log out of a normal user

Fixes are available

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

R800 PSN

Document Information

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