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PM81339: Running Synchronize Mirror Properties for an encyclopedia leads to Rational System Architect freezing


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APAR status

  • Closed as Permanent restriction.

Error description

  • Attempts to run Synchronize Mirror Properties for an
    encyclopedia results in  IBM Rational System Architect freezing
    After importing custom definitions via CSV files, running Tools
    ? Synchronize Mirror Properties will cause System Architect to
    stop responding.

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * PROBLEM DESCRIPTION:                                         *
    * RECOMMENDATION:                                              *
    When the synchronize stops on a particular process, SA
    appears to be partially active, but executing any menu item
    including File ? Exit cause the error tone to chime - as if
    there was a model dialog open that needed to be closed.
    Possibly what is happening is that there is some error being
    detected by the synchronization process, but for some reason
    the error dialog is not visible and cannot be dismissed. You
    have to use Task Manager to force quit SA.

Problem conclusion

  • For some reason no search, grid report, or other log report
    windows would open in SA. A reinstallation of System
    Architect corrected that problem. Now synchronize mirrored
    properties fails with an unknown error as seen in a report
    dialog that is now displayed, which can be dismissed and SA
    seems to still be working properly.
    The failure in the report was caused by names in a LISTOF
    property with greater than 80 characters. If a property is a
    reference to another definition, and it has value greater
    than 80 characters, the property cannot be synchronized.
    Once this was fixed, the synchronize mirrors was successful.
    The client agreed to close this case.

Temporary fix


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Fix information

Applicable component levels

Document information

More support for: Rational System Architect

Software version: 11.4.2

Reference #: PM81339

Modified date: 31 January 2013

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