PM81176: CNX0595E: AN UNEXPECTED FAILURE OCCURRED: SAXPARSEEXCEPTION: AN INVALID XML CHARACTER WAS FOUND IN API_RESPONSE2_ALT

A fix is available

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APAR status

  • Closed as program error.

Error description

  • You are trying to display a list of programs in the CICS
    Explorer and then begin to filter the same view to display just
    a certain subset of programs. This produces the following error
    message and no data:
    CNX0595E: An unexpected failure occurred:
    org.xml.sax.SAXParseException: An invalid XML character
    (Unicode: 0x0) was found in the value of attribute
    "api_response2_alt" and element is "resultsummary".
    Reviewing the trace shows the value for api_response2_alt
    contained garbage characters. It should have contained "NOT
    PROCESSED" because the api_response2 was a 1378. The reason it
    failed to correctly return NOT PROCESSED is because the
    cpsm_reason_table in DFHWURSF does not contain an entry for
    1378 response.
    Additional Symptom(s) Search Keyword(s): KIXREVWJB
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All CICSPlex SM V4R1M0 and V4R2M0 Users      *
    ****************************************************************
    * PROBLEM DESCRIPTION: When issuing a GET or another action    *
    *                      against a CPSM resource table in CICS   *
    *                      Explorer, users may receive error       *
    *                      message CNX0595E, indicating:           *
    *                                                              *
    *                        An unexpected failure occurred:       *
    *                        org.xml.sax.SAXParseException:  An    *
    *                        invalid XML character (Unicode: 0x0)  *
    *                        was found in the value of attribute   *
    *                        "api_response2_alt" and element is    *
    *                        "resultsummary".                      *
    ****************************************************************
    * RECOMMENDATION: After applying the PTF that resolves this    *
    *                 APAR, all WUI servers and SMSS systems must  *
    *                 be restarted.  Note that the restarts do not *
    *                 need to occur at the same time.              *
    ****************************************************************
    When CPSM API response and reason codes for a CICS Explorer
    request are returned to CMCI in the WUI server or SMSS system to
    which the CICS Explorer session is connected, module DFHWURSF
    converts the numeric codes to character format and returns them
    to CICS Explorer.  DFHWURSF uses a local table to perform the
    conversion.  This table is missing some reason codes.  When one
    of these codes are processed by DFHWURSF, it converts the
    numeric code to invalid character data and returns that to CICS
    Explorer, which results in the CNX0595E error message.
    

Problem conclusion

  • DFHWURSF has been updated so that its reason code table contains
    all CPSM API reason codes.  Additionally, DFHWURSF has been
    updated to recognize if a response or reason code returned to it
    is not in its local tables, and if so, it provides blanks for
    that character data to CICS Explorer.
    

Temporary fix

  • FIX AVAILABLE BY PTF ONLY
    

Comments

APAR Information

  • APAR number

    PM81176

  • Reported component name

    CICS TS Z/OS V4

  • Reported component ID

    5655S9700

  • Reported release

    60M

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-22

  • Closed date

    2013-02-04

  • Last modified date

    2013-03-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PM81253 UK91383 UK91384

Modules/Macros

  •    DFHWURSF
    

Fix information

  • Fixed component name

    CICS TS Z/OS V4

  • Fixed component ID

    5655S9700

Applicable component levels

  • R60M PSY UK91383

       UP13/02/06 P F302

  • R70M PSY UK91384

       UP13/02/06 P F302

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.



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Document information


More support for:

CICS Transaction Server

Software version:

4.1

Reference #:

PM81176

Modified date:

2013-03-04

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