PM81092: Error message from CQ Eclipse Designer is confusing / not clear compared to error message from CQ Old Designer

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You can track all active APARs for this component.

APAR status

  • Closed as Permanent restriction.

Error description

  • Error message with CQ Eclipse Designer is confusing / not clear
    as compared with the error message with the CQ Old Designer.
    
    CQ version - 7.1.2.x
    DB Vendor - Microsoft SQL Server 2008 R2
    OS   - Windows (Microsoft)
    
    When checking in the schema the Designer throws an error
    message. The actual cause is lack of necessary disk space and it
    is necessary to increase the size of the CQ User DBs using the
    SQL Server Enterprise Manager on the SQL Server.
    
    Error message from the CQ Eclipse Designer:
    *****************
    ERROR : A CException occurred:
    An attempt was made to access an unnamed file past its end.
    *****************
    Error message with the Old CQ Designer:
    *****************
    ERROR! CRMDB0054E [Microsoft][ODBC SQL Server Driver][SQL
    Server]Could not allocate space for object
    'CQApp.schemarev_binaries' in database 'CQSchema' because the
    'PRIMARY' filegroup is full. Create disk space by deleting
    unneeded files, dropping objects in the filegroup, adding
    additional files to the filegroup, or setting autogrowth on for
    existing files in the filegroup.
    The database connection is lost. You may need to close your
    application and start again.
    *****************
    
    The lack of of a detailed error message in the Eclipse Designer
    makes it very difficult to find out and fix the actual cause of
    the problem.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    If you lack the necessary disk space when checking in a CQ
    schema with the CQ Eclipse Designer, the error message is
    confusing and not as clear as compared with the error
    message with the CQ Windows Designer.
    

Problem conclusion

  • After analysis of this APAR we have determined we won't fix
    this issue due to low priority/severity and the risk of a
    fix.  A priority decision has been made that this defect
    cannot be addressed in the next 18 months without neglecting
    issues of higher importance and less risk.
    
    We are working on a technote which warns CQ Eclipse Designer
    users that if they receive the message:
    
    *****************
    ERROR : A CException occurred:
    An attempt was made to access an unnamed file past its end.
    *****************
    
    they should check whether they have enough disk space.
    
    Thank you for your understanding.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM81092

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    712

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-22

  • Closed date

    2013-01-30

  • Last modified date

    2013-01-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Rational ClearQuest

Software version:

7.1.2

Reference #:

PM81092

Modified date:

2013-01-30

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