APAR status
Closed as Permanent restriction.
Error description
Error message with CQ Eclipse Designer is confusing / not clear as compared with the error message with the CQ Old Designer. CQ version - 7.1.2.x DB Vendor - Microsoft SQL Server 2008 R2 OS - Windows (Microsoft) When checking in the schema the Designer throws an error message. The actual cause is lack of necessary disk space and it is necessary to increase the size of the CQ User DBs using the SQL Server Enterprise Manager on the SQL Server. Error message from the CQ Eclipse Designer: ***************** ERROR : A CException occurred: An attempt was made to access an unnamed file past its end. ***************** Error message with the Old CQ Designer: ***************** ERROR! CRMDB0054E [Microsoft][ODBC SQL Server Driver][SQL Server]Could not allocate space for object 'CQApp.schemarev_binaries' in database 'CQSchema' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup. The database connection is lost. You may need to close your application and start again. ***************** The lack of of a detailed error message in the Eclipse Designer makes it very difficult to find out and fix the actual cause of the problem.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** If you lack the necessary disk space when checking in a CQ schema with the CQ Eclipse Designer, the error message is confusing and not as clear as compared with the error message with the CQ Windows Designer.
Problem conclusion
After analysis of this APAR we have determined we won't fix this issue due to low priority/severity and the risk of a fix. A priority decision has been made that this defect cannot be addressed in the next 18 months without neglecting issues of higher importance and less risk. We are working on a technote which warns CQ Eclipse Designer users that if they receive the message: ***************** ERROR : A CException occurred: An attempt was made to access an unnamed file past its end. ***************** they should check whether they have enough disk space. Thank you for your understanding.
Temporary fix
Comments
APAR Information
APAR number
PM81092
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
712
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-22
Closed date
2013-01-30
Last modified date
2013-01-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
30 January 2013