Fixes are available
Rational ClearQuest Fix Pack 11 (7.1.2.11) for 7.1.2
Rational ClearQuest Fix Pack 07 (8.0.0.7) for 8.0
Rational ClearQuest Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearQuest Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
IBM Rational ClearCase/ClearQuest UCM Integration on AIX can consume up to 2*N licenses when the ClearCase Remote Client (CCRC) is used on a load balanced environment.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** ClearQuest licenses in a web enabled environment are generally consumed by a unique combination of userid + hostid + dbset.? In the CQ Web load balanced environment, the addition of more than one potential host (server) can cause more than one license to be checked out for a given user.
Problem conclusion
A fix is available in ClearQuest 7.1.2.11 and 8.0.0.7. The ClearQuest license code has been changed to disregard the host and dbset in which the user is performing a login in a web enabled situation.? This forces the license server to reserve only one license for a given user id - regardless of the host and or dbset.
Temporary fix
Comments
APAR Information
APAR number
PM80778
Reported component name
CLEARQUEST UNIX
Reported component ID
5724G3601
Reported release
711
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-16
Closed date
2013-06-27
Last modified date
2013-06-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST UNIX
Fixed component ID
5724G3601
Applicable component levels
R711 PSN
UP
Document Information
Modified date:
27 June 2013