PM80764: CLEARQUEST FULL-TEXT SEARCH BATCH AND UPDATE MODE RECORD EXTRACTORS FAIL TO HANDLE CERTAIN CHARACTERS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Certain characters such as the vertical bar '|' cause IBM
    Rational ClearQuest Full-Text Search batch and update mode
    record extractor capabilities to fail when processing records
    with such characters.
    
    Workaround is limited at this time, you must remove these
    offending characters reported by the Solr WebSphere Application
    Server (WAS) profile's SystemOut.log file.
    
    Example error in SystemOut.log is:
    [?date?] 00000016 SolrCore      E
    org.apache.solr.common.SolrException log
    org.apache.solr.common.SolrException: Character reference '?#2;'
    is an invalid XML character.
    (...)
    Caused by: javax.xml.stream.XMLStreamException: Character
    reference '?#2;' is an invalid XML character.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The ClearQuest Full-Text Search Batch and Update mode record
    extractor fails to handle certain characters.  Here's an
    example of the error: " javax.xml.stream.XMLStreamException:
    Character reference "?#2;" is an invalid XML character."
    You will also run into this same error if you try to upgrade
    an existing deployment from Solr 1.2.0 to 3.6.1 using the
    full-text search administrator command "--upgrade_solr_app".
    
    
     NOTE - This is only a problem with CQ FTS 8.0.0.5.
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.0.6.
    
    The ClearQuest Full-Text Search record-extraction component
    was fixed to handle these characters.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM80764

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-16

  • Closed date

    2013-03-20

  • Last modified date

    2013-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R800 PSN

       UP



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Document information


More support for:

Rational ClearQuest

Software version:

8.0.0.0

Reference #:

PM80764

Modified date:

2013-03-20

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