PM80571: Image quality of Cognos Charts degraded in Cognos for MS Office documents

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You can track all active APARs for this component.

APAR status

  • Closed as suggestion for future release.

Error description

  • Information comes from previous PMR (62410,999,649):?Problem
    description?It appears the issue is when using Cognos for MS
    Office the images are displayed in bitmap ( .bmp ) format and
    produce a lower quality /blurry version of the image. Whereas
    the PDF export are using vector graphics so they are of better
    quality.??Client test case:?Using with the Office Plugin.?Open
    Microsoft Powerpoint 2010?Click on the IBM Cognos tab in the
    ribbon.?Launce the IBM Cognos plugin.?Login to server.?Navigate
    to report.?Select the report and select import content.?Rather
    than run the report live, we tend to use the Most Recent Version
    option.?Import a chart.?At this point the chart appears, not as
    ?crisp? as it is in Cognos, but when printing the document the
    chart is almost unreadable.??Here are the steps when we try just
    using the image directly.?Sign into Cognos Connection. Navigate
    to report. Open saved HTML version of report.?Right click chart
    -> select Download Chart option.?Save the image locally
    (defaults to a .png file as attached)?Open Powerpoint or word
    and import the image.?Again, the chart appears but it is not
    ?crisp? as it is in Cognos.
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • Cognos Graphic Services is working as designed. This component p
    rovides small, lightweight files that are used when running web
    reports or sending via email.
    

APAR Information

  • APAR number

    PM80571

  • Reported component name

    COG FOR MS OFFI

  • Reported component ID

    5724W12GO

  • Reported release

    A10

  • Status

    CLOSED SUG

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-14

  • Closed date

    2013-01-22

  • Last modified date

    2013-01-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Cognos for Microsoft Office
Cognos for Microsoft Office

Software version:

10.1

Reference #:

PM80571

Modified date:

2013-01-22

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