PM80571: Image quality of Cognos Charts degraded in Cognos for MS Office documents

APAR status

• Closed as suggestion for future release.

Error description

• Information comes from previous PMR (62410,999,649):?Problem
  description?It appears the issue is when using Cognos for MS
  Office the images are displayed in bitmap ( .bmp ) format and
  produce a lower quality /blurry version of the image. Whereas
  the PDF export are using vector graphics so they are of better
  quality.??Client test case:?Using with the Office Plugin.?Open
  Microsoft Powerpoint 2010?Click on the IBM Cognos tab in the
  ribbon.?Launce the IBM Cognos plugin.?Login to server.?Navigate
  to report.?Select the report and select import content.?Rather
  than run the report live, we tend to use the Most Recent Version
  option.?Import a chart.?At this point the chart appears, not as
  ?crisp? as it is in Cognos, but when printing the document the
  chart is almost unreadable.??Here are the steps when we try just
  using the image directly.?Sign into Cognos Connection. Navigate
  to report. Open saved HTML version of report.?Right click chart
  -> select Download Chart option.?Save the image locally
  (defaults to a .png file as attached)?Open Powerpoint or word
  and import the image.?Again, the chart appears but it is not
  ?crisp? as it is in Cognos.
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• Cognos Graphic Services is working as designed. This component p
  rovides small, lightweight files that are used when running web
  reports or sending via email.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels