IBM Support

PM80511: DASHBOARD ENVIRONMENT IS STUCK ON THE SPLASH SCREEN

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When developing a new application with Worklight Studio, if a
    Dashboard environment is added, trying to run it will result in
    a the application being hung on the initial splash screen.
    Nothing appears in the Worklight Studio console.
    

Local fix

  • There is currently no work around for this issue.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Any user with an application including a    *
    *                  Dashboard environment which tries to        *
    *                  connect to the Worklight Server.            *
    ****************************************************************
    * PROBLEM DESCRIPTION: While there aren't any error messages   *
    *                      in the Worklight Studio console, the    *
    *                      following network activity can be       *
    *                      seen using network tools like           *
    *                      Wireshark.  These messages appear       *
    *                      several times.                          *
    *                      110818 46.947775000 9.xx.xx.xx          *
    *                      9.xx.xx.xx HTTP 121 POST                *
    *                      /apps/services/api/nell/dashboard/init  *
    *                      HTTP/1.1                                *
    *                      (application/x-www-form-urlenco         *
    *                      ded)                                    *
    *                      110821 46.948107000 9.xx.xx.xx          *
    *                      9.xx.xx.xx HTTP 862 HTTP/1.1 401        *
    *                      Unauthorized (application/json)         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The issue is due to a regression in the challenge handling
    mechanism.  The network traffic noted in the problem
    description illustrates the failed interaction.
    

Problem conclusion

  • The code was modified to restore session cookie management to
    the Dashboard environment.
    
    The fix for this APAR is currently targetted for inclusion in
    fixpack 5.0.5.0.
    

Temporary fix

  • 
        

Comments

  • 
        

APAR Information

  • APAR number

    PM80511

  • Reported component name

    MOBILE FNDTN EN

  • Reported component ID

    5725G9200

  • Reported release

    500

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-13

  • Closed date

    2013-01-22

  • Last modified date

    2013-01-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MOBILE FNDTN EN

  • Fixed component ID

    5725G9200

Applicable component levels

  • R500 PSY

       UP



Document information

More support for: IBM Mobile Foundation

Software version: 500

Reference #: PM80511

Modified date: 22 January 2013