IBM Support

PM80511: DASHBOARD ENVIRONMENT IS STUCK ON THE SPLASH SCREEN

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When developing a new application with Worklight Studio, if a
    Dashboard environment is added, trying to run it will result in
    a the application being hung on the initial splash screen.
    Nothing appears in the Worklight Studio console.
    

Local fix

  • There is currently no work around for this issue.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Any user with an application including a    *
    *                  Dashboard environment which tries to        *
    *                  connect to the Worklight Server.            *
    ****************************************************************
    * PROBLEM DESCRIPTION: While there aren't any error messages   *
    *                      in the Worklight Studio console, the    *
    *                      following network activity can be       *
    *                      seen using network tools like           *
    *                      Wireshark.  These messages appear       *
    *                      several times.                          *
    *                      110818 46.947775000 9.xx.xx.xx          *
    *                      9.xx.xx.xx HTTP 121 POST                *
    *                      /apps/services/api/nell/dashboard/init  *
    *                      HTTP/1.1                                *
    *                      (application/x-www-form-urlenco         *
    *                      ded)                                    *
    *                      110821 46.948107000 9.xx.xx.xx          *
    *                      9.xx.xx.xx HTTP 862 HTTP/1.1 401        *
    *                      Unauthorized (application/json)         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The issue is due to a regression in the challenge handling
    mechanism.  The network traffic noted in the problem
    description illustrates the failed interaction.
    

Problem conclusion

  • The code was modified to restore session cookie management to
    the Dashboard environment.
    
    The fix for this APAR is currently targetted for inclusion in
    fixpack 5.0.5.0.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM80511

  • Reported component name

    MOBILE FNDTN EN

  • Reported component ID

    5725G9200

  • Reported release

    500

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-13

  • Closed date

    2013-01-22

  • Last modified date

    2013-01-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MOBILE FNDTN EN

  • Fixed component ID

    5725G9200

Applicable component levels

  • R500 PSY

       UP



Document information

More support for: IBM Mobile Foundation

Software version: 500

Reference #: PM80511

Modified date: 22 January 2013