PM80463: LICENSE BORROWING CODE REQUIRES WINDOWS ENVIRONMENTAL VARIABLES TO BE SET TO CERTAIN VALUES.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The following environmental variables need to be set to the
    provided values:<br/>APPDATA=C:\Documents and
    Settings\&lt;CurrentUser&gt;\Application
    Data<br/>USERPROFILE=C:\Documents and
    Settings\&lt;CurrentUser&gt;<br/>ALLUSERSPROFILE=C:\Documents
    and Settings\All Users<br/>If any of these three are missing or
    set incorrectly the upgrade from RTW v8.0.1.0 to v8.0.1.1 will
    fail.
    

Local fix

  • Edit the Environmental Variables to have the following
    values:<br/>APPDATA=C:\Documents and
    Settings\&lt;CurrentUser&gt;\Application
    Data<br/>USERPRAFILE=C:\Documents and
    Settings\&lt;CurrentUser&gt;<br/>ALLUSERSPROFILE=C:\Documents
    and Settings\All Users
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users installing RIT 8.0.1.1 on Windows XP machines          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * During installation the of Rational Integration Tester       *
    * 8.0.1.1 fix pack an error occurs stating                     *
    * that:<br/><br/>Problem description<br/>Error occurred in     *
    * phase: install<br/>  SU:                                     *
    * com.ibm.rational.ritw.license.borrow                         *
    * 1.0.1.I20121219_2058<br/>  IU: workaround                    *
    * null-&gt;999.999.999.-448773278<br/>  Message:<br/><br/>This *
    * only occurs on some Windows XP installations.                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to the Rational Integration Tester 8.0.1.2 fix pack  *
    * where this problem has been resolved.                        *
    ****************************************************************
    

Problem conclusion

  • The problem was caused because the installer assumes that the
    followint three environment variables exist on a Windows XP
    machine:<br/><br/>APPDATA=C:\Documents
    andSettings\&lt;CurrentUser&gt;\ApplicationData<br/>USERPROFILE=
    C:\Documents
    andSettings\&lt;CurrentUser&gt;<br/>ALLUSERSPROFILE=C:\Documents
    and Settings\All Users <br/><br/>If any one of these environment
    variables does not exist the installation will fail.  In 8.0.1.2
    if any of these variables is missing then installation will
    continue but the user will not be offered the licence borrowing
    functionality.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM80463

  • Reported component name

    RATL INTEGRA TE

  • Reported component ID

    5725G79IT

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-11

  • Closed date

    2013-02-12

  • Last modified date

    2013-02-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL INTEGRA TE

  • Fixed component ID

    5725G79IT

Applicable component levels

  • R800 PSN

       UP

  • R801 PSY

       UP



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Document information


More support for:

Rational Test Workbench

Software version:

8.0.1

Reference #:

PM80463

Modified date:

2013-02-12

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