PM80393: Synergy webmode CLI session fails to start in 7.1.0.7 when no ccm.user.properties file exists in home directory

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APAR status

  • Closed as program error.

Error description

  • Using Synergy 7.1.0.7 a webmode client will fail to start a CLI
    session if ccm.user.properties file is missing from the home
    directory of the user.
    
    The CLI session is started and the following stack trace is
    presented:
    
    java.lang.NullPointerException
            at
    com.telelogic.cm.client_util.CrToolUtils.readCredentialsFromProp
    erties(CrToolUtils.java:132)
            at
    com.telelogic.cm.client_util.CrToolUtils.getCrToolContexts(CrToo
    lUtils.java:115)
            at
    com.telelogic.cm.client_util.CrToolUtils.applyCrToolContexts(CrT
    oolUtils.java:85)
    
    Work Arounds:
    
    1)  Start a Java Client GUI session and it will create the
    ccm.user.properties file and the subsequent CLI sessions will
    start properly.
    
    2) Create the file manually on Windows or Linux.   On windows
    the file is ccm.users.properties on linux the file is
    .ccm.users.properties
    
    
    This problem is reproducible on Windows and Linux clients.
    
    This problem is not reproducible for 7.1.0.6.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Where no ccm.user.properties file exists, a Webmode CLI
    Session will faill to start
    

Problem conclusion

  • Fixed in Rational Synergy 7.1.0.7 iFix001.
    

Temporary fix

Comments

  • -NA-
    

APAR Information

  • APAR number

    PM80393

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-11

  • Closed date

    2013-06-14

  • Last modified date

    2013-06-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYNERGY

  • Fixed component ID

    5724V66SN

Applicable component levels

  • R710 PSN

       UP



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Document information


More support for:

Rational Synergy

Software version:

7.1

Reference #:

PM80393

Modified date:

2013-06-14

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