PM80242: cqweb error: changes to the following resource are lost due to a server problem

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APAR status

  • Closed as program error.

Error description

  • False error message in CQweb during commit: 'changes to the
    following resource are lost due to a server problem'
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    ClearQuest Web sometimes incorrectly collects information
    about lost record changes and throws an exception even when
    changes have not actually been lost.
    

Problem conclusion

  • A fix is available in ClearQuest 7.1.2.10 and 8.0.0.6.
    
    A ClearQuest Web fix has been made to properly throw the
    'CRVSV1100E The changes to the following resource are lost
    due to a server problem' exception when changes actually
    have been lost.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM80242

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-09

  • Closed date

    2013-03-20

  • Last modified date

    2013-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R711 PSN

       UP



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Document information


More support for:

Rational ClearQuest

Software version:

7.1.1

Reference #:

PM80242

Modified date:

2013-03-20

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