PM78664: INSTALL ON WINDOWS FAILS WHEN USING INTERNATIONALIZED USER NAME

IBM Worklight V5.0.5.1 and IBM Mobile Foundation V5.0.5.1

APAR status

• Closed as program error.

Error description

• The installation of Worklight Server fails when using a user
  name that contains non-ASCII characters.
  

Local fix

• Use an account which has only ASCII characters in the user name
  to install Worklight Server. Use a multi-user installation (for
  example, with group 'Administrators') to allow the use of the
  product by the intended users.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of Worklight 5.0.5 or earlier, on     *
  *                  Windows, with a user name                   *
  *                  that has non-ASCII characters, that is,     *
  *                  that does not entirely consist              *
  *                  of Latin letters and digits and ASCII       *
  *                  punctuation.                                *
  ****************************************************************
  * PROBLEM DESCRIPTION: The installation of Worklight Server    *
  *                      fails. The install.log file             *
  *                      contains a line that mentions "exec     *
  *                      returned: 1332".                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The post-install.xml attempts to set the owner of some files,
  through the 'cacls' program, but the
  owner it passes was subject to character set conversion from
  ANSI codepage to OEM codepage
  and is therefore not recognized by the 'cacls' program.
  

Problem conclusion

• The code was changed to avoid the undesired conversion from
  ANSI codepage to OEM codepage.
  
  The fix for this APAR is currently targeted for inclusion in
  fixpack 5.0.5.1.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MOBILE FNDTN EN

• Fixed component ID

  5725G9200

Applicable component levels

• R500 PSY

     UP