PM78503: Synergy 7.1.0.6 iFix2 : ' java.lang.StackOverflowError' / 'sun.awt.image.ImageWatched$WeakLink.newInfo(ImageWatched.java:1

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APAR status

  • Closed as program error.

Error description

  • Product : Synergy 7.1.0.6 iFix2 , CLI and GUI (Web Mode)
    OS (Server): Linux  64-bits
    OS (Client): Ubuntu
    
    Scenario :
    (this happens repeatedly from several client machines)
    
    With the CLI:
     - The end-user is updating a project (with the CLI, in Web
    Mode).
     - It is a prep project owned by that user.
     - The update gets stuck, and the system monitor showed that the
    cmsynergy
    process was in lock_wait state.
    
    With the GUI :
      - the end-user is updating a project
      - the output to Messages stopped during the update,
      - the customer waits the entire night
      - the update seems to still be (The progress bar was going
    left/right as usual), but nothing
    happened.
      - A check with 'ps ax' showed, that there was no cmsynergy
    process
    
    
    
    
    The logs show the following error :
    
    
    =============
    Problem = --- BEGIN UNHANDLED EXCEPTION ERROR REPORT ---
    An internal error has occurred at Wed Nov 28 15:20:22 CET 2012
    Unhandled runtime exception: java.lang.StackOverflowError
    Exception Message: null
    Stack trace:
    java.lang.StackOverflowError
    at
    sun.awt.image.ImageWatched$WeakLink.newInfo(ImageWatched.java:10
    9)
    at
    sun.awt.image.ImageWatched$WeakLink.newInfo(ImageWatched.java:10
    9)
    (hundreds of similar lines)
                    at
    sun.awt.image.ImageWatched$WeakLink.newInfo(ImageWatched.java:10
    9)
                    at
    sun.awt.image.ImageWatched.newInfo(ImageWatched.java:151)
                    at
    sun.awt.image.ImageRepresentation.imageComplete(ImageRepresentat
    ion.java:693)
                    at
    sun.awt.image.ImageDecoder.imageComplete(ImageDecoder.java:135)
                    at
    sun.awt.image.GifFrame.dispose(GifImageDecoder.java:645)
                    at
    sun.awt.image.GifImageDecoder.readImage(GifImageDecoder.java:441
    )
                    at
    sun.awt.image.GifImageDecoder.produceImage(GifImageDecoder.java:
    195)
                    at
    sun.awt.image.InputStreamImageSource.doFetch(InputStreamImageSou
    rce.java:246)
                    at
    sun.awt.image.ImageFetcher.fetchloop(ImageFetcher.java:172)
                    at
    sun.awt.image.ImageFetcher.run(ImageFetcher.java:136)
    
    Versions of implicated classes:
    
     Release 7.1 3610
    Java(TM) SE Runtime Environment 2.4 by IBM Corporation
    
    Build numbers:
     com/telelogic/cm/resource/ 7106_Drop1
     com/telelogic/cm/internal/objectapi/soad/ 7106.001
     com/telelogic/cm/internal/objectapi/longcall/ 7106.001
     com/telelogic/cm/crapi/adapters/ 7106.001
     com/telelogic/cm/jrfc/utils/ unknown
     com/telelogic/cm/internal/objectapi/command/ 7106.001
     com/telelogic/cm/jrfc/activecm/ unknown
     com/telelogic/cm/objectapi/update/ 7106.001
     com/telelogic/cm/internal/objectapi/clientservices/ 7106.001
     com/telelogic/cm/objectapi/soad/ 7106.001
     com/telelogic/cm/util/concurrent/ 7106_Drop1
     com/telelogic/cm/objectapi/ois/command/ 7106.001
     com/telelogic/cm/objectapi/exception/ 7106.001
     com/telelogic/cm/internal/objectapi/helper/ 7106.001
     com/telelogic/cm/objectapi/adapters/ 7106.001
     com/telelogic/cm/internal/objectapi/ois/ 7106.001
     com/telelogic/cm/vm_util/ 7106.001
     com/telelogic/cm/jrfc/types/ unknown
     com/telelogic/cm/shared_client/ 2688
     com/telelogic/cm/internal/objectapi/workarea/ 7106.001
     com/telelogic/cm/internal/objectapi/soad/command/ 7106.001
     com/telelogic/cm/shared_client/acm/ 2688
     com/telelogic/cm/client_util/ 7106_Drop1
     com/telelogic/cm/objectapi/oslc/resources/query/ 7106_Drop1
     com/telelogic/cm/internal/objectapi/accutil/ 7106.001
     com/telelogic/cm/jrfc/router/ unknown
     com/telelogic/cm/objectapi/update/command/ 7106.001
     com/telelogic/cm/ccm_cli/ 7106.001
     com/telelogic/cm/internal/objectapi/accenttypes/ois/ 7106.001
     com/telelogic/cm/objectapi/workarea/ 7106.001
     com/telelogic/cm/svm/ 7106.001
     com/telelogic/cm/activecm/ 7106.001
     com/telelogic/cm/archiver/ 2688
     com/telelogic/cm/objectapi/soad/command/ 7106.001
     com/telelogic/cm/internal/objectapi/dbconfig/ 7106.001
     com/telelogic/cm/objectapi/oslc/resources/delta/ 7106_Drop1
     com/telelogic/cm/objectapi/oslc/resources/ 7106_Drop1
     com/telelogic/cm/objectapi/ 7106.001
     com/telelogic/cm/server/ 7106_Drop1
     com/telelogic/cm/internal/objectapi/error/ 7106.001
     com/telelogic/cm/cvm/ 7106.001
     com/telelogic/cm/service/ 7106_Drop1
     com/telelogic/cm/internal/objectapi/make/ 7106.001
     com/telelogic/cm/svm/types/ 7106.001
     com/telelogic/cm/internal/security/ 7106.001
     com/telelogic/cm/service/spi/ 7106_Drop1
     com/telelogic/cm/objectapi/security/ 7106.001
     com/telelogic/cm/internal/objectapi/ois/command/ 7106.001
     com/telelogic/cm/objectapi/make/ 7106.001
     com/telelogic/cm/objectapi/dcm/ 7106.001
     com/telelogic/cm/util/ 7106_Drop1
     com/telelogic/cm/eventservices/ 7105_001
     com/telelogic/cm/util/io/ 7106_Drop1
     com/telelogic/cm/servicesenv/ 7105_Drop1
     com/telelogic/cm/crapi/ 7106.001
     com/telelogic/cm/objectapi/oslc/handlers/ 7106_Drop1
     com/telelogic/cm/objectapi/database/ 7106.001
     com/telelogic/cm/util/event/ 7106_Drop1
     com/telelogic/cm/internal/objectapi/query/ 7106.001
     com/telelogic/cm/objectapi/command/ 7106.001
     com/telelogic/cm/ccm_client/ 7106.001
     com/telelogic/cm/service/util/ 7106_Drop1
     com/telelogic/cm/httpsocket/ 7106_Drop1
     com/telelogic/cm/vm_util/exception/ 7106.001
     com/telelogic/cm/objectapi/oslc/ 7106_Drop1
     com/telelogic/cm/internal/objectapi/ 7106.001
     com/telelogic/cm/objectapi/helper/ 7106.001
     com/telelogic/cm/sessionmgr/ 7106_Drop1
     com/telelogic/cm/objectapi/dcm/command/ 7106.001
     com/telelogic/cm/objectapi/make/command/ 7106.001
     com/telelogic/cm/objectapi/query/ 7106.001
     com/telelogic/cm/objectapi/access/ 7106.001
     com/telelogic/cm/internal/objectapi/warning/ 7106.001
     com/telelogic/cm/internal/users/ 7106.001
     com/telelogic/cm/vm_util/accenttypes/ 7106.001
     com/telelogic/cm/internal/objectapi/service/ 7106.001
     com/telelogic/cm/jrfc/objreg/ unknown
     com/telelogic/cm/objectapi/ois/ 7106.001
     com/telelogic/cm/internal/objectapi/accenttypes/soad/ 7106.001
     com/telelogic/cm/shared_client/util/ 2688
     com/telelogic/cm/httpserver/ 7106_Drop1
     com/telelogic/cm/internal/objectapi/accenttypes/ 7106.001
     com/telelogic/cm/internal/objectapi/dcm/ 7106.001
     common 4.2.1
     com/telelogic/cm/jrfc/ unknown
     com/telelogic/cm/internal/crapi/ 7106.001
     com/telelogic/cm/objectapi/oslc/helper/ 7106_Drop1
    --- END UNHANDLED EXCEPTION ERROR REPORT ---
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    100 API processes waiting, slow performance
    

Problem conclusion

  • Fixed in Rational Synergy 7.1.0.7 and planned for Rational
    Synergy 7.2.0.4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM78503

  • Reported component name

    TLOGIC SYNERGY

  • Reported component ID

    5724V66SN

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-05

  • Closed date

    2013-01-21

  • Last modified date

    2013-01-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYNERGY

  • Fixed component ID

    5724V66SN

Applicable component levels

  • R710 PSN

       UP



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Document information


More support for:

Rational Synergy

Software version:

7.1

Reference #:

PM78503

Modified date:

2013-01-21

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