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PM78503: Synergy 7.1.0.6 iFix2 : ' java.lang.StackOverflowError' / 'sun.awt.image.ImageWatched$WeakLink.newInfo(ImageWatched.java:1


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APAR status

  • Closed as program error.

Error description

  • Product : Synergy 7.1.0.6 iFix2 , CLI and GUI (Web Mode)
OS (Server): Linux  64-bits
OS (Client): Ubuntu

Scenario :
(this happens repeatedly from several client machines)

With the CLI:
 - The end-user is updating a project (with the CLI, in Web
Mode).
 - It is a prep project owned by that user.
 - The update gets stuck, and the system monitor showed that the
cmsynergy
process was in lock_wait state.

With the GUI :
  - the end-user is updating a project
  - the output to Messages stopped during the update,
  - the customer waits the entire night
  - the update seems to still be (The progress bar was going
left/right as usual), but nothing
happened.
  - A check with 'ps ax' showed, that there was no cmsynergy
process




The logs show the following error :


=============
Problem = --- BEGIN UNHANDLED EXCEPTION ERROR REPORT ---
An internal error has occurred at Wed Nov 28 15:20:22 CET 2012
Unhandled runtime exception: java.lang.StackOverflowError
Exception Message: null
Stack trace:
java.lang.StackOverflowError
at
sun.awt.image.ImageWatched$WeakLink.newInfo(ImageWatched.java:10
9)
at
sun.awt.image.ImageWatched$WeakLink.newInfo(ImageWatched.java:10
9)
(hundreds of similar lines)
                at
sun.awt.image.ImageWatched$WeakLink.newInfo(ImageWatched.java:10
9)
                at
sun.awt.image.ImageWatched.newInfo(ImageWatched.java:151)
                at
sun.awt.image.ImageRepresentation.imageComplete(ImageRepresentat
ion.java:693)
                at
sun.awt.image.ImageDecoder.imageComplete(ImageDecoder.java:135)
                at
sun.awt.image.GifFrame.dispose(GifImageDecoder.java:645)
                at
sun.awt.image.GifImageDecoder.readImage(GifImageDecoder.java:441
)
                at
sun.awt.image.GifImageDecoder.produceImage(GifImageDecoder.java:
195)
                at
sun.awt.image.InputStreamImageSource.doFetch(InputStreamImageSou
rce.java:246)
                at
sun.awt.image.ImageFetcher.fetchloop(ImageFetcher.java:172)
                at
sun.awt.image.ImageFetcher.run(ImageFetcher.java:136)

Versions of implicated classes:

 Release 7.1 3610
Java(TM) SE Runtime Environment 2.4 by IBM Corporation

Build numbers:
 com/telelogic/cm/resource/ 7106_Drop1
 com/telelogic/cm/internal/objectapi/soad/ 7106.001
 com/telelogic/cm/internal/objectapi/longcall/ 7106.001
 com/telelogic/cm/crapi/adapters/ 7106.001
 com/telelogic/cm/jrfc/utils/ unknown
 com/telelogic/cm/internal/objectapi/command/ 7106.001
 com/telelogic/cm/jrfc/activecm/ unknown
 com/telelogic/cm/objectapi/update/ 7106.001
 com/telelogic/cm/internal/objectapi/clientservices/ 7106.001
 com/telelogic/cm/objectapi/soad/ 7106.001
 com/telelogic/cm/util/concurrent/ 7106_Drop1
 com/telelogic/cm/objectapi/ois/command/ 7106.001
 com/telelogic/cm/objectapi/exception/ 7106.001
 com/telelogic/cm/internal/objectapi/helper/ 7106.001
 com/telelogic/cm/objectapi/adapters/ 7106.001
 com/telelogic/cm/internal/objectapi/ois/ 7106.001
 com/telelogic/cm/vm_util/ 7106.001
 com/telelogic/cm/jrfc/types/ unknown
 com/telelogic/cm/shared_client/ 2688
 com/telelogic/cm/internal/objectapi/workarea/ 7106.001
 com/telelogic/cm/internal/objectapi/soad/command/ 7106.001
 com/telelogic/cm/shared_client/acm/ 2688
 com/telelogic/cm/client_util/ 7106_Drop1
 com/telelogic/cm/objectapi/oslc/resources/query/ 7106_Drop1
 com/telelogic/cm/internal/objectapi/accutil/ 7106.001
 com/telelogic/cm/jrfc/router/ unknown
 com/telelogic/cm/objectapi/update/command/ 7106.001
 com/telelogic/cm/ccm_cli/ 7106.001
 com/telelogic/cm/internal/objectapi/accenttypes/ois/ 7106.001
 com/telelogic/cm/objectapi/workarea/ 7106.001
 com/telelogic/cm/svm/ 7106.001
 com/telelogic/cm/activecm/ 7106.001
 com/telelogic/cm/archiver/ 2688
 com/telelogic/cm/objectapi/soad/command/ 7106.001
 com/telelogic/cm/internal/objectapi/dbconfig/ 7106.001
 com/telelogic/cm/objectapi/oslc/resources/delta/ 7106_Drop1
 com/telelogic/cm/objectapi/oslc/resources/ 7106_Drop1
 com/telelogic/cm/objectapi/ 7106.001
 com/telelogic/cm/server/ 7106_Drop1
 com/telelogic/cm/internal/objectapi/error/ 7106.001
 com/telelogic/cm/cvm/ 7106.001
 com/telelogic/cm/service/ 7106_Drop1
 com/telelogic/cm/internal/objectapi/make/ 7106.001
 com/telelogic/cm/svm/types/ 7106.001
 com/telelogic/cm/internal/security/ 7106.001
 com/telelogic/cm/service/spi/ 7106_Drop1
 com/telelogic/cm/objectapi/security/ 7106.001
 com/telelogic/cm/internal/objectapi/ois/command/ 7106.001
 com/telelogic/cm/objectapi/make/ 7106.001
 com/telelogic/cm/objectapi/dcm/ 7106.001
 com/telelogic/cm/util/ 7106_Drop1
 com/telelogic/cm/eventservices/ 7105_001
 com/telelogic/cm/util/io/ 7106_Drop1
 com/telelogic/cm/servicesenv/ 7105_Drop1
 com/telelogic/cm/crapi/ 7106.001
 com/telelogic/cm/objectapi/oslc/handlers/ 7106_Drop1
 com/telelogic/cm/objectapi/database/ 7106.001
 com/telelogic/cm/util/event/ 7106_Drop1
 com/telelogic/cm/internal/objectapi/query/ 7106.001
 com/telelogic/cm/objectapi/command/ 7106.001
 com/telelogic/cm/ccm_client/ 7106.001
 com/telelogic/cm/service/util/ 7106_Drop1
 com/telelogic/cm/httpsocket/ 7106_Drop1
 com/telelogic/cm/vm_util/exception/ 7106.001
 com/telelogic/cm/objectapi/oslc/ 7106_Drop1
 com/telelogic/cm/internal/objectapi/ 7106.001
 com/telelogic/cm/objectapi/helper/ 7106.001
 com/telelogic/cm/sessionmgr/ 7106_Drop1
 com/telelogic/cm/objectapi/dcm/command/ 7106.001
 com/telelogic/cm/objectapi/make/command/ 7106.001
 com/telelogic/cm/objectapi/query/ 7106.001
 com/telelogic/cm/objectapi/access/ 7106.001
 com/telelogic/cm/internal/objectapi/warning/ 7106.001
 com/telelogic/cm/internal/users/ 7106.001
 com/telelogic/cm/vm_util/accenttypes/ 7106.001
 com/telelogic/cm/internal/objectapi/service/ 7106.001
 com/telelogic/cm/jrfc/objreg/ unknown
 com/telelogic/cm/objectapi/ois/ 7106.001
 com/telelogic/cm/internal/objectapi/accenttypes/soad/ 7106.001
 com/telelogic/cm/shared_client/util/ 2688
 com/telelogic/cm/httpserver/ 7106_Drop1
 com/telelogic/cm/internal/objectapi/accenttypes/ 7106.001
 com/telelogic/cm/internal/objectapi/dcm/ 7106.001
 common 4.2.1
 com/telelogic/cm/jrfc/ unknown
 com/telelogic/cm/internal/crapi/ 7106.001
 com/telelogic/cm/objectapi/oslc/helper/ 7106_Drop1
--- END UNHANDLED EXCEPTION ERROR REPORT ---

Local fix

  •  
    • 
  
 
  
Problem summary
 
  
     
   
  • ****************************************************************
* USERS AFFECTED:                                              *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
100 API processes waiting, slow performance

     
    • 
  
 
  
Problem conclusion
 
  
     
   
  • Fixed in Rational Synergy 7.1.0.7 and planned for Rational
Synergy 7.2.0.4.

     
    • 
  
 
  
Temporary fix
 
  
     
   
  •  
    • 
  
 
  
Comments
 
  
     
   
  •  
    • 
  
 
  
APAR Information
 
  
 
   
     
    
  • APAR number
    PM78503
    •  
    
  • Reported component name
    TLOGIC SYNERGY
    •  
    
  • Reported component ID
    5724V66SN
    •  
    
  • Reported release
    710
    •  
    
  • Status
    CLOSED PER
    •  
    
  • PE
    NoPE
    •  
    
  • HIPER
    NoHIPER
    •  
    
  • Special Attention
    NoSpecatt
    •  
    
  • Submitted date
    2012-12-05
    •  
    
  • Closed date
    2013-01-21
    •  
    
  • Last modified date
    2013-01-21
    •  
   
 
  
 
  
     
   
  • APAR is sysrouted FROM one or more of the following:
     
    •  
   
  • APAR is sysrouted TO one or more of the following:
     
    •  
  
 
  
Fix information
 
  
     
   
  • Fixed component name
    TLOGIC SYNERGY
    •  
   
  • Fixed component ID
    5724V66SN
    •  
  
 
  
Applicable component levels
 
  
     
   
  • R710 PSN
       UP
    •  
  
 
 
 

 









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Document information





	
Rational Synergy


	




	
Software version:

	7.1

	





	
Reference #:

PM78503






Modified date:

2013-01-21








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