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PM77007: TM1 ACTIVE FORMS - CLIPBOARD CANNOT BE EMPTIED

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Within the Citrix environment when drilling up and down an
    Active Form in Excel 2010 the following error is raised:
                 ??Microsoft Excel error: The Clipboard cannot be
    emptied. Another program might be using the Clipboard.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos TM1 9.5.2 FP3 or 10.1.1 FP1            *
    ****************************************************************
    

Problem conclusion

  • We have added code that should suppress the Microsoft "The
    Clipboard can not be emptied" error message from appearing in
    many cases.  While this fix should significantly reduce the
    occurrences of this error message, it is possible that the
    error message may still happen on occasion.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM77007

  • Reported component name

    TM1 PERSPECTIVE

  • Reported component ID

    5724W49PE

  • Reported release

    952

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-13

  • Closed date

    2012-12-14

  • Last modified date

    2013-03-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 PERSPECTIVE

  • Fixed component ID

    5724W49PE

Applicable component levels

  • R952 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
21 September 2021