PM76365: SAEM takes 1 hour to respond back after clicking the edit login menu options.

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APAR status

  • Closed as program error.

Error description

  • SAEM takes 1 hour to respond back after clicking the edit login
    menu options.
    
    Client is using SA v11.4.01087 and using SAEM to edit a user
    loging. When he does this (by double-clicking the icon or using
    the menus) it takes a long time (up to an hour or more). Client
    only has one domain and also it happens for all users.
    
    Workaround is to use SQL Server Management Studio.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The default cache time for database status is 30 seconds.
    If the query to determine database status takes more than
    this then the query is reissued for every database on the
    server.
    

Problem conclusion

  • The solution is to increase the cache time to 120 seconds.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM76365

  • Reported component name

    TLOGIC SYS ARCH

  • Reported component ID

    5724V68SA

  • Reported release

    B40

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-01

  • Closed date

    2012-12-21

  • Last modified date

    2012-12-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYS ARCH

  • Fixed component ID

    5724V68SA

Applicable component levels

  • RB40 PSN

       UP



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Document information


More support for:

Rational System Architect

Software version:

11.4

Reference #:

PM76365

Modified date:

2012-12-21

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