PM76261: Incorrect timezone when sending e-mail notifications on CQ 8.0.0.3

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APAR status

  • Closed as program error.

Error description

  • The timezone on e-mail notifications (as stated in the users
    inbox) is 4 hours ahead of the time zone recorded in the CQ
    record.
    

Local fix

Problem summary

  • The time zone on ClearQuest e-mail notifications (as displayed
    in the user's inbox) is sometimes different than the actual time
     zone recorded in the ClearQuest record.  NOTE - This problem
    appears when viewing e-mail notifications on some e-mail clients
     like Microsoft Outlook.  This problem occurs when the email
    notification is generated from any ClearQuest client (Web,
    Eclipse or native).
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.0.8 and 8.0.1.1.
    
    ClearQuest e-mail notifications now display the correct times in
    a user's inbox.  The ICU libraries were upgraded in ClearQuest
    8.X from version 3.8 to 4.8.  The default datetime offset of the
    new libraries was changed, and ClearQuest was not properly
    parsing and reformatting it to be RFC #822 compliant.  This has
    been fixed so the time zone information now displays correct for
    email generated by all ClearQuest clients.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM76261

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-31

  • Closed date

    2013-10-07

  • Last modified date

    2013-10-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R800 PSY

       UP

  • R801 PSY

       UP



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Document information


More support for:

Rational ClearQuest

Software version:

8.0.0.0

Reference #:

PM76261

Modified date:

2013-10-07

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