Fixes are available
Closed as program error.
The timezone on e-mail notifications (as stated in the users inbox) is 4 hours ahead of the time zone recorded in the CQ record.
The time zone on ClearQuest e-mail notifications (as displayed in the user's inbox) is sometimes different than the actual time zone recorded in the ClearQuest record. NOTE - This problem appears when viewing e-mail notifications on some e-mail clients like Microsoft Outlook. This problem occurs when the email notification is generated from any ClearQuest client (Web, Eclipse or native).
A fix is available in ClearQuest 220.127.116.11 and 18.104.22.168. ClearQuest e-mail notifications now display the correct times in a user's inbox. The ICU libraries were upgraded in ClearQuest 8.X from version 3.8 to 4.8. The default datetime offset of the new libraries was changed, and ClearQuest was not properly parsing and reformatting it to be RFC #822 compliant. This has been fixed so the time zone information now displays correct for email generated by all ClearQuest clients.
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APAR is sysrouted FROM one or more of the following:
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